Search Hotels Near Waterloo Region Museum, Kitchener

"Dont in this hotel. They dont have any consideration for handicap people and with Pets"

"We are extremely disappointed with our recent stay at Four Points by Sheraton on Saturday night. This was honestly one of the worst hotel experiences we have had, especially compared to our previous stay at the Four Points by Sheraton in Sarnia, Ontario, where everything was excellent. Because of that positive experience, we chose to stay with your brand again, but this stay completely failed to meet even basic cleanliness and comfort standards. The first room we were assigned, Room 512, was unacceptable. The moment we entered, there was a very strong unpleasant smell throughout the room and bathroom. The odor was so bad that we could not even settle in or unpack our belongings. Within less than five minutes, we had to request a room change. On top of that, the bathtub was not properly cleaned, and the bathroom itself had a strange and unpleasant smell. For a hotel under the Sheraton brand, this level of cleanliness is extremely concerning. After reporting the issue, we were moved to Room 515. Unfortunately, the experience still did not improve much. The room again had an off smell when we entered, but by that point we were exhausted and decided to stay. However, the biggest issue in this room was the shower water pressure. The water flow was unbelievably weak. It took approximately 20–25 minutes for just one person to take a shower properly. For two people, showering before bed and again before checkout became a frustrating and exhausting process that took nearly two hours"

"No"

"The Staff was very friendly and helpful"

"Free parking, Freshco grocery store and many restaurants in walking distance. Full kitchen and lots of room. We love staying here and it’s right off the 401 so very handy for travellers."

"THE BREAKFAST WASNT THE GREATEST...UNDERCOOKED HOT FOODS...RAN OUT OF A LOT OF ITEMS SUCH AS BAGELS ETC."

"Parking was consistently full. Had to park far from entrance "

"The staff were very helpful and the room was lovely."