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American Inn & Suites Waterford

3.0 star property
Inn in Waterford with sauna and 24-hour business centre

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Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Banquet hall
Standard 1 King Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
Lobby

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard King Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard King Non Smoking Accessible

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking Accessible

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 1 King Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Jetted bath
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
7076 Highland Rd, Waterford, MI, 48327

What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 1.3 km
  • Huron River - 2 min drive - 2.2 km
  • Alpine Valley Ski Area - 9 min drive - 9.4 km
  • Great Lakes Crossing Outlets - 17 min drive - 16.8 km
  • Pine Knob Music Theatre - 19 min drive - 17.4 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Inn in the business district
A corner/local shop, dry cleaning/laundry services and a 24-hour business centre are just a few of the amenities provided at American Inn & Suites Waterford. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and laundry services
  • A lift, a ballroom and a reception hall
Room features
All 111 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
Other amenities include:
  • Bathrooms with Jetted bath and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Similar properties

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 929 reviews
The price is ฿3,376
฿3,730 total
includes taxes & fees
24 Aug - 25 Aug
Holiday Inn Express Hotel & Suites Waterford by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Lift (97 centimetre wide door)
  • Raised toilet seat (53 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Frequently asked questions

Does American Inn & Suites Waterford have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM to 11:00 PM.

Is American Inn & Suites Waterford pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at American Inn & Suites Waterford?

Self-parking is free at this property.

What time is check-in at American Inn & Suites Waterford?

Check-in start time: 3 PM; check-in end time: 4:30 AM.

What time is check-out at American Inn & Suites Waterford?

Checkout is at 11 AM.

Where is American Inn & Suites Waterford located?

Situated near the airport, this inn is within 2 miles (3 km) of Pontiac Lake State Recreation Area, Huron River and Pontiac Lake Dog Park. Union Lake and Waterford Oaks Waterpark are also within 6 miles (10 km).

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American Inn & Suites Waterford Reviews

Reviews

5.8
Rating 10 - Excellent. 185 out of 1005 reviews
Rating 8 - Good. 212 out of 1005 reviews
Rating 6 - Okay. 176 out of 1005 reviews
Rating 4 - Poor. 180 out of 1005 reviews
Rating 2 - Terrible. 252 out of 1005 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Bria

Super affordable and you get what you pay for, the staff is always super nice and accommodating
Stayed 2 nights in May 2025

8/10 Good

Chip

Liked: Cleanliness, property conditions & facilities
Property was fine but too many substance abuse users wandering around..They were higher than the fireworks..
Stayed 2 nights in Jul 2025

6/10 Okay

David

Disliked: Property conditions & facilities
The staff was nice, but the place is run-down. Paint peeling in the rooms. Beds seemed clean though. AC worked. Hot water worked. The expedia pictures made it seem nicer than it was.
Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt have comforters or bath towels & the room was really hot when we checked in
Stayed 1 night in Jul 2025

6/10 Okay

Tess

Liked: Staff & service
The staff was very nice and they were happy to accommodate all of our needs. However, the hotel itself did seem a bit rundown. I had considered switching hotels after the first night but because it was such a short visit I decided to stick it out. It looked a lot better from the outside, so I was disappointed once I was inside.
Stayed 3 nights in Jun 2025

6/10 Okay

Robert

Disliked: Cleanliness, amenities
Outlet for microwave and fridge went out sometime and all the food we had in the fridge spoiled. Room was ok, surrounding areas were rough looking.
Stayed 2 nights in Jul 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Run down. The stench of cat and dog pee was overwhelming. The rooms felt filthy did not feel comfortable using the shower.
Stayed 1 night in Jun 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, amenities, property conditions & facilities
Should be condemned! Noisy and loud! AC unit kept us up all night. Left as fast as we could. Has to record it because no one would believe it.
Damage everywhere
Broken door locks
Stayed 6 nights in Jun 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains half off the rod terrible bathroom very dirty. It smells old. They should be paying us to stay here no breakfast which there was supposed to be just an awful experience never again nobody should stay here ever.
Stayed 1 night in Jul 2025

2/10 Terrible

Kathy

There was no sign on the building to tell you that it was a hotel. People we standing at the entrance. I felt very in safe and didn’t even enter.
Stayed 1 night in Jun 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty! Visible, years of dirt on the carpet of the stairs. Elevators were dirty, half painted, half renovated? I'm just not sure. The security latch in our room was only half there.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing here
Stayed 5 nights in Feb 2025

2/10 Terrible

Sue

Disliked: Cleanliness, amenities, property conditions & facilities
I have never stayed at a more run-down, shabby hotel in my entire life. It looked like nothing had been maintained for years, shabby walls, ceilings, floors, bathtub. We were trying to be economical but this was ridiculous. Surprised that either the fire marshall or health department hasn't shut them down.
Stayed 2 nights in Jun 2025

4/10 Poor

ALAN

Disliked: Cleanliness, property conditions & facilities
Not taken care of. Urine smell in hallways. Front desk staff very nice just need property upkeep and repairs
Stayed 2 nights in Jun 2025

4/10 Poor

Patrick Dewayne

Liked: Staff & service
Disliked: Property conditions & facilities
Several things. There were only five channels available on the television. The wifi was very poor. I had almost to no service unless I walked outside of the building. I love how the bathroom looked and planned to enjoy a nice bath, but the water never got hot. It was at best a little warm. There were only two light fixtures in the main stay area and one of the lights was out. The linens were thin. One sheet and one very thin cover. Sorry but I did not enjoy my stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Philip

Disliked: Property conditions & facilities
Breakfast would be nice.
Stayed 1 night in Mar 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2025

6/10 Okay

Cindy

Disliked: Staff & service
Run down, needs tile, cracked walls, needs a lot of work
Stayed 4 nights in May 2025

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very hot, AC unit didn't work. staff was kind enough to replace it and it still didn't work. Too hot to sleep so we just left and went home.
Stayed 1 night in Jun 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Hotel smell like urine, nets in the hotel room Bathroom ceiling falling apart
Stayed 4 nights in May 2025

6/10 Okay

Jaqulin

Liked: Staff & service
My kids love the pool
Stayed 2 nights in Feb 2025

2/10 Terrible

Lorie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so filthy and run down that I didn’t even stay. Booked the Holiday Inn in Howell! Would NEVER go back!!
Stayed 1 night in Mar 2025

4/10 Poor

Suzan

Disliked: Cleanliness, property conditions & facilities
Due to room condition we didn’t stay at the hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Lauri

Disliked: Property conditions & facilities
Did not like anything. Run down building. Room was ok but run down. Outside door was not locked - lack of security. Inside door to hallway was broken, held together with a plastic tie-wrap. Horrible.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would recommend
Stayed 3 nights in Aug 2024