"Staff on reception lovely. When first entering the room the bedroom was clean but the sink looked like it had had coca cola tipped down it and not wiped down. Brown marks all over it. Had to wipe it clean befor use.
Staff member with blond light straight hair in the evening was lovely. Sunday 23rd and monday 24th march 26"
"Hotel is very tired, I was under the impression that I had booked a superior room however there was nothing superior about the room I stayed in, cracked toilet, cracked tiles just generally shabby."
"Malmaison is conveniently located a few blocks away from the main train station for Birmingham, and this is in the middle of all the action in the central city, even part of the Mailbox mall with a movie theater and excellent restaurant-bar-pub choices."
"The hotel was very clean and pleasant to stay in. Location was good and close to the Bullring and university accommodation buildings. It looked business friendly. The buffet breakfast was very good. "