Property entrance

Reviews of McNevin's Warwick Motel

3.5 out of 5
McNevin's Warwick Motel
Cnr New England Highway and Glen Road, Warwick, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 211 reviews" "
Rating 8 - Good. 72 out of 211 reviews" "
Rating 6 - Okay. 17 out of 211 reviews" "
Rating 4 - Poor. 7 out of 211 reviews" "
Rating 2 - Terrible. 1 out of 211 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant management!
Stayed 1 night in Oct 2023
Response from Debbie on 26 Oct 2023
Hi CherrieThank you for your review, we look forward to seeing you next time:)

10/10 Excellent

Rachel

A clean & comfortable room, well located motel, and helpful friendly staff. Thank you for our stay!
Stayed 1 night in Sep 2023
Response from Debbie on 26 Oct 2023
Hi RachelThank you for your review. We are pleased you enjoyed your stay with us. We look forward to seeing you next time.

10/10 Excellent

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Accommodating
Excellent service and a well appointed motel. Management assisted Mr with car issue next day and were very helpful. Thanks.
Stayed 1 night in Oct 2023
Response from Debbie on 26 Oct 2023
Hi Yyonne, Thank you for your review, we hope you got home okay and look forward to seeing you next time you are in town.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
easy to get to and very friendly staff. Room was spacious, clean and warm. Really hot showers - much appreciated in winter.
Stayed 2 nights in Jun 2023
Response from Debbie on 3 Jul 2023
Hi KathleenThank you for your review. We look forward to seeing you again at McNevins.

10/10 Excellent

Allan

Stayed 1 night in Jun 2023
Response from Debbie on 3 Jul 2023
Thank you Allan for your review.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotless and had all the extras you could want such as toiletries and really nice biscuits (not dry plain ones). Staff very helpful with dining options in town and nice and cheerful.
Stayed 1 night in Jun 2023
Response from Debbie on 5 Jun 2023
Thank you for your review Margaret, we are pleased you enjoyed your stay.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & tidy
Stayed 1 night in May 2023
Response from Debbie on 5 Jun 2023
Hi James, thank you for your review, we look forward to seeing you again at McNevins motels.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2023
Response from Kerryn on 15 May 2023
It was an absolute delight to welcome you to McNevins Warwick Motel. We are so pleased that you enjoyed your stay and look forward to you returning another time.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, happy to stay there again
Stayed 3 nights in May 2023
Response from Kerryn on 11 May 2023
Thanks for the great comments. We look forward to welcoming you another time.

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was the bathroom was too small. we liked the location and the quietness of the area.
Stayed 3 nights in Apr 2023
Response from Kerryn on 11 May 2023
Hello Mary, Thank you for taking the time to review McNevins Warwick. We have a variety of room types. The size of the bathroom varies depending on the room type. Our Standard rooms have a regular size bathroom while our suites have larger bathrooms. I would recommend you book a suite next time if you want a larger bathroom.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to stay. Good access and not far from CBD. Friendly staff with a lovely welcome😃
Stayed 1 night in Feb 2023
Response from Debbie on 26 Feb 2023
Hi SusanThank you for your review. We look forward to seeing you again!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - McNevin's was clean, quite with all services in operational working order with the staff providing a friendly welcoming service. The executive suite provide adequate room and the ensuite bathroom was spacious. Dislikes - No Dinning facilities. Would we stay at McNevin's Warwick again? Yes without hesitation.
Stayed 2 nights in Jan 2023
Response from Debbie on 30 Jan 2023
Hi PeterThank you for your review. We are pleased you enjoyed your stay with us and look forward to seeing you again!

8/10 Good

Katharine

Stayed 1 night in Nov 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Response from Debbie on 22 Dec 2022
Hi NicoleWe are glad you are happy with our motel.

8/10 Good

Marc

Stayed 1 night in Oct 2022

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to find, close to where we needed to go. Great service. Only problem was my body didn't like the bed. But that is arthritis.
Stayed 2 nights in Oct 2022
Response from Debbie on 12 Oct 2022
Hi SuzanneThank you for your review. We look forward to seeing you again.

10/10 Excellent

Yvonne

Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motor bike weekend away.
Nice owners, a bit of a mix up with payment but was sorted with no stress. As we were on motorcycles they let us park undercover and were very friendly, I would definitely stay there again.
Stayed 1 night in Sep 2022
Response from Debbie on 12 Oct 2022
Hi PeterThank you for your review. We look forward to seeing you again.

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2022

8/10 Good

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Beverley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Happy with everything will stay their again
Stayed 1 night in Jul 2022
Response from Debbie on 19 Jul 2022
Thank you Beverley for taking the time to leave a review.

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very well presented
Stayed 1 night in Jul 2022
Response from Debbie on 19 Jul 2022
Thank you Stuart for your review

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay will visit again
Stayed 2 nights in Jun 2022
Response from Debbie on 19 Jul 2022
Thank you Ian for taking the time to leave a review.

4/10 Poor

Tina

Travelled with family
Disliked: Staff & service, property conditions & facilities
After booking online late , arrived at property after 10 pm. Male operator was rude and gave horrible stares and grunts due to being woken by me. Spa did not work, neither did the air conditioning, only up side the bed was comfy and the lady was polite. Will never stay there again
Stayed 1 night in Jun 2022
Response from Debb on 11 Jun 2022
Hi Tina Thank you for your review, I have tried to contact you to discuss your concerns and see how we can be of better service to you. We have checked both the spa and aircon and they seem to be in working order.

10/10 Excellent

Jillian

Liked: Staff & service, amenities, property conditions & facilities
Extremely happy with my stay, will definitely be back.
Stayed 1 night in Apr 2022
Response from Debbie on 25 May 2022
Hi Jillian We are pleased you enjoyed your stay! Looking forward to seeing you next time.

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient comfortable with no problems the owners went out of their way to provide things to make our stay better. They gave us great tips for eating shopping sightseeing. Would highly recommend McNevins
Stayed 6 nights in Apr 2022
Response from Debbie on 25 May 2022
Hi Bev It is great to hear you enjoyed the great food and sites of Warwick! Thank you for choosing to stay with us, we look forward to seeing you again.

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Debbie on 25 May 2022
Thanks Kristina We hope to see you again at McNevins Warwick Motel.

10/10 Excellent

Joe

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean room, comfortable bed. Good shower
Stayed 1 night in Apr 2022
Response from Debbie on 25 May 2022
Hi Joe Thank you for staying with us at McNevins Warwick Motel, we are glad you enjoyed the facilities. We look forward to your next visit.

4/10 Poor

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well maintained. Cozy room. Lovely gardens. Dislikes - right next to train line which meant we had multiple wake ups during the night. Also the wifi did not work and the restaurant was shut. However we would stay there again.
Stayed 2 nights in Apr 2022

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the service. Staff were friendly and helpful. Our unit was very clean and perfect for our requirememnt. Will be happy to return.
Stayed 1 night in Apr 2022

4/10 Poor

Russell

Travelled with family
Liked: Staff & service
Disliked: Amenities
The unit was ok very dated . Lots of Road noise from trucks . WiFi didn't work in the unit had to go outside . Had 8 Austar channels only 2 worked .
Stayed 1 night in Feb 2022
Response from McNevins Warwick Motel on 17 Feb 2022
Hi Russell We are sorry to hear that you did not enjoy your experience at our motel. We are currently working with Foxtel to remedy the problem with the channels. Unfortunately strong winds and rain do affect the WIFI signal, this is beyond our control. We urge our guests to let us know of any issues during there stay to provide us with the opportunity to rectify the situation.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from McNevins Warwick Motel on 17 Feb 2022
Thank you for your review, we look forward to seeing you again.

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Dec 2021
Response from McNevins Warwick Motel on 17 Feb 2022
Thank you for your review, we look forward to seeing you again.

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group booking
Well looked after,thanks
Stayed 1 night in Jul 2021
Response from Debb on 16 Sep 2021
Thank you for review, we look forward in seeing you again at McNevins Warwick Motel

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great group stay with families
We recently had a group of us take 9 rooms over 3 days, it was a great stay, good location in Warwick and good sized rooms. Debbie was awesome with everyone and we would stay here again without thinking twice.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Clean , quiet , comfortable bed , great shower
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great rooms and plenty of space for families
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The site made an upgrade to my room as they were aware of the busy and noise created by road and other travellers in my original room - the room was clean, the staff friendly and location good
Stayed 1 night in Jun 2021

4/10 Poor

Patricia

Outdated.
We chose this motel because it had a restaurant - or so we thought. Unfortunately, the restaurant has been closed for some time. The hotel still has its restaurant advertised in neon lights on a big sign outside the motel. False advertising, perhaps. The room was very dated. Very disappointing stay.
Stayed 1 night in May 2021
Response from Debbie on 25 May 2021
Please accept my sincere apology for restaurant being closed, I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. Feel free to contact us anytime.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Danielle was so warm and welcoming! The room was very clean, I really appreciated the triple sheeting on the bed. It was a very comfortable stay.
Stayed 1 night in May 2021
Response from Debbie on 24 May 2021
Thank you for your review, we look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had every convenience such as toiletries, biscuits with the tea and coffee and fresh milk. Receptionist was very helpful about where to eat and very friendly.
Stayed 1 night in May 2021
Response from Debbie on 9 May 2021
Great to hear you enjoyed your stay. We look forward to seeing you again.

8/10 Good

Peter

Stayed 1 night in Apr 2021
Response from Debbie on 9 May 2021
Hi Peter Great to see you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property however so clean and well maintained, with lovely staff. Highly recommended.
Stayed 1 night in Mar 2021
Response from Debbie on 14 Apr 2021
Thank you for your review, we look forward to seeing you again. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed at McNevins the Managers Debbie n Mark gave us a Great Service typical of a country stay the room was very clean n tidy the pillows n mattress were to die for one of the most comfortable sleeps I've had.. Breakfast menu has a great selection we went for the bacon n egg meal which was delicious I'd recommend it.. There's also a pool.on site for those hot days with a few settings for those who sun bake also an umbrella for shade.. Was a great stay with great service I'd recommend a stay there and I'd stay there again..
Stayed 2 nights in Jan 2021
Response from Debbie on 31 Jan 2021
Thank you for your review, we are pleased you enjoyed your stay with us. We look forward to seeing you again at McNevins Warwick Motel.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020
Response from Debbie on 2 Feb 2021
Thank you for your review, we look forward to seeing you again.

10/10 Excellent

Ross, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at this location, people are wonderful and welcoming.
Stayed 1 night in Nov 2020
Response from Debbie on 22 Nov 2020
Thank you Ross, you look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morgan Park Visitor
We stayed at the motel because the price was reasonable, its location was close to where we were going, and offered the level of service we were looking for. The motel was quite clean and tidy. The decor was a little dated but OK for the price. However, the level of service could have been a little better in that we stayed for three days and the bed was not made up for that time and we had to ask for things like the milk to be replenished. The motel is on the highway and was a little noisy with trucks, etc passing but all motels in Warwick are the same anyway.
Stayed 3 nights in Nov 2020
Response from Debbie on 19 Nov 2020
Thank you for bringing this issue to our attention. Please accept my sincere apology. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. Feel free to contact me any time to discuss further. Kind regards

8/10 Good

Betty, Brisbane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road noise was very loud during the night with transport trucks
Stayed 1 night in Oct 2020
Response from Debbie on 24 Oct 2020
Hi Betty Thank you for staying with us at McNevins, we look forward to seeing you again.

8/10 Good

Susan

Stayed 2 nights in Oct 2020
Response from Debbie on 24 Oct 2020
Hi Susan Thank you for staying with us at McNevins Warwick Motel, we hope to see you again soon.

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020
Response from Janelle on 6 Oct 2020
We thank you for staying. We appreciate you taking the time to provide us with feedback. We look forward to welcoming you back.