"Some staff was good and was very helpful. Was promised a towel that never came. My bed was broken. Was offered another room, but was too tired and couldn’t be bothered to pack up and moved everything to another room. The bed needed throwing out."
"I don’t complain about much but don’t charge for a late fee when I’ve tried to call you numerous times on a broken phone & additionally don’t charge me with full knowledge that I’ve paid for a junior suite with a tv that doesn’t function for a 2 day stay. Other than that amazing location and amazing staff & amenities overall stay very very good would recommend other than that one personal issue"