"Inside the room is very luxury, well-equipped like being home and good service from Rafal but only one thing bad is no elevator that's very hard to carry all luggages upstair. No breakfast anyway."
"The entire hotel was alway very clean. It was very quiet and relaxing. The staff were all very friendly and genuinely interested in making my stay comfortable. The breakfast had many good choices, was fresh, and delicious."
"When it comes to customer service, WOW! They really make sure their guests are taken care of. I originally had a two night stay booked but got held up in Lublin. A Polish friend of mine contacted the hotel, spoke with someone and they kindly said no problem, just to let them know when I would be arriving. On my day of check in, I contacted Wojtek to let him know my train had mechanical issues and I was running late. He said no problem. Then once I did get to Warsaw there was an accident near...
"While the property is in a great spot it could have been cleaner! Our room was very hot and the air would not turn on. This is very close to everything!"
"Wonderful staff. Amazing breakfast buffet. Location close to the Metro Subway. We stayed one night at the beginning of our trip and booked it again for our last night."
