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"Friendly and helpful staff. Great location and food excellent "

"Very friendly staff, couldnt do enough for you on reception and bar/restaurant Very pleasant old building "

"The room was ok but had some red dye dripped down radiator.morning staff were useless two girls chatting instead of working and no breakfast was replaced so waiting over 30 min for food and then no other items of food left "

"Excellent place. Cant recommend enough. "

"The manager was very welcoming as ever. Staff nice. Room spotless, as was the rest of the hotel 😀"

"Excellent courtyard room very clean and modern. Very tasty food in the restaurant "

"Lovely staff"

"Lovely hosts and a very generous cooked breakfast with quality ingredients and big pot of tea plus lots of toast! Room was very spacious and comfortable with a balcony for warmer weather - lovely views to the other side. Decor is somewhat dated and bathroom could do with update but everything scrupulously clean, loads of hot water and everything very comfortable. Could not have asked for more."

"Amazing stay from pre-check-in to check out. Clean room with amenities. We took our dog and they provided a dog bed, towel, water bowl and treats. Perfect bolthole for a stay away. We sat and played games in the snug area of the bar with an open fire for the afternoon. There’s complimentary canapés from 5:30pm and the restaurant had dishes for all dietary requirements. All the staff were friendly and helpful. We will be returning again."

"As always I was very open minded about staying here, thought it might be overly pretentious but I was very pleasantly surprised, and thoroughly enjoyed my stay here. The grounds are very well taken care of, even in winter, the hotel is spotlessly clean and so are the rooms, which are nice and spacious. The restaurant was quite plain but the food is certainly not, I had the roast chicken as I said a Sunday night, it was well presented, beautifully cooked, and so much of it, I am gluten free and...

"Excellent breakfast, large room. Very friendly/helpful staff."

"The room was very clean and warm comfortable the only problem we had was the shower wasn’t hot but Luke warm it was late when we had are shower so couldn’t mention it and we were there for one night. In the morning when we had breakfast we did mention this issue. The staff member that looked after us for breakfast was lovely made sure we had everything the cooked breakfast was lovely her name was iessie she was amazing would differently come again this is our second visit in a year.. "

"Everything "

"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."

"Great value breakfast top notch 👌"

"Very friendly staff and comfortable room"

"Did everything it claimed to do to a very high standard, exactly what we were hoping for"

"Message's were very hopeful. V/easy"