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"Friendly staff and good breakfasts"

"great staff great food & Drinks laid back atmosphere Very friendly wood stay again "

"Great hotel for visiting customer in Diss. Leisure facilities were very run down/unavailable. However, I had a very friendly check-in, a wonderful room, and the absolute difference was Lee in the bar. He was super attentive, busy, personable (we could have talked for hours about cars) and went the extra mile to look after me. He's a credit to your hotel!"

"Excellent breakfast, large room. Very friendly/helpful staff."

"Excellent service with genuine friendly staff. Brilliant team under leadership of manager John. Lovely room with everything you need for a comfortable stay including fresh flask of milk each day. Good menu choice in the restaurant with fresh fish and local meat all delicious. Plentiful breakfast of very high quality. Beautiful village with gorgeous walks on your doorstep packed with wildlife. "

"Fabulous location with excellent facilities. The 2-hr session in the spa was the highlight. The room (deluxe) was large and made the experience even better. Fully recommend a stay at this hotel"

"Perfect for my overnight stay, no complaints. If I am in the area again I will going back."

"Comfortable room and lively breakfast. Staff are all very helpful."

"I had made a mistake when booking the room, i booked a 'snug'. With two Golden Retrievers - a big mistake. Management were great and found us an outside room that was more suited. Loved the staff, other customers and the people in general. Felt the history."

"Excellent Shepard’s hut"

"We stayed here due to a wedding at nearby Bruisyard. It was a lovely stay and I couldn’t fault it, a beautiful setting full of nature and a very well preserved property. Liz was very accommodating allowing us to drop our luggage and car off earlier than check in; we also came down to a very very nice breakfast with something for everyone. "

"A lovely hotel with lots of different comfortable seating areas. Fantastic food and lovely rooms. Staff were very helpful and friendly. I would thoroughly recommend this hotel and the surrounding area. "

"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."

"Very pleasant staff. Good food. Excellent location."