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"Staff was exceptionally friendly at check in and check out and helpful. Good location. Room was comfortable, clean and very quiet even though I was next to an elevator. Would highly recommend!"

"Amazing"

"Publick house is an historic inn with a newer addition and a 1960's era motor lodge on its grounds. Since we were visiting the Brimfield Antiques market we only needed to stay in the motor lodge . It was extremely comfortable with nice linens and beds . We asked for maid service one day and it was done spotlessly. The food in the restaurant is quite good and they give free coffee and pastries in the Bake shop every morning. There's a refreshing pool as well"

"No grab bars in shower"

"No conditioner in shower, breakfast was ok, but spartan, beds were so soft, you sunk in them as soon as you sat down. Tiny pillows were difficult to sleep with. Limited TV channel options, though the set itself was very good. Staff were nice, but I usually stay in Holiday Inn Express hotels and this was not of the same caliber."

"Have stayed there several times. Right now it’s under some renovations and things aren’t up to par. Hot and cold water in bathroom sink was in reverse. The shower took 15 minutes to get hot water. The tub didn't drain. Things were clean enough, towels were super soft. Check in was fine with a nice lady who helped carry luggage to the second floor as my request for first floor room wasn't honored. Checkout was poor with a virtual person on a screen. No live person at the desk. Breakfast was...

"No working ice machine on my whole stay and hot tub not in use ..that's an amenity I came for is my back psyiatic nerve and it says it working but staff said no hot tub 😂"

"The AC was amazing and the man at the front desk was very nice and friendly. The property itself wasn't the most up to date and the bed was extremely firm. Luckily there was a cote in my room for some reason and that was extremely comfortable so ended up sleeping in that. Needed some updating for sure but was clean enough save for a few hairs in the washroom, no bugs. Good for a one night stay."

"Room was identical to the online pictures. Many places downtown that are walkable. Would definitely stay again."

"Very nice place. Hidden gem"

"Non smoking room but cigarette smoked filled the room . Had to stay at another hotel"

"The location is close to restaurants and stores, but the breakfast is very basic."

"Thank you!"

"Clean room, nice breakfast. Convenient to highway and easy to get to downtown Waterville. Staff was very friendly."

"Nunca me indicaron que la picina estaba dañada"

"The hotel itself was nice but they need to use a different cleaner on the floors in the room. My son slipped and fell, thank god he didn’t get hurt but someone could. Also the breakfast was terrible and the woman running it wasn’t very friendly"

"Beautiful setting but needs renovation. Lovely staff"

"Clean room, breakfast good, parking easy. Stay stay stay "

"Found this online and couldn’t be happier with my stay. Clean, safe, convenient, lovely lobby and great breakfast. Will be back!"