The staff was incredibly helpful, kind and wonderful. Staying at this motel made my week and i had never been so happy to sleep in a bed before in my life. The property is beautiful, the rooms are cozy and comfortable and clean and i cannot stress enough just how amazing the staff are. I absolutely will recommend this place for anyone wanting to stay in Wairoa.
The room wasn't as clean as it should have been toilet bowl hadn't been cleaned and couldn't sleep in the bed. Cleaner was not nice so customer service was a huge let down
No room key so was given master key to use overnight. Lights not working. Smoke alarm hanging from ceiling with no battery. Tatty bed linen. Out of date sky guide and no instructions for tv. Oven not clean. Air conditioner plug imbedded in hole in wall behind bed so not able to use. Room unbearably hot.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2019
4/10 แย่
Malcyjdaddio, Cumbria, England
17 พ.ย. 2018
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
A comedy of errors didnt get our stay off to a good start. The motel is quite worn and the room could do with a good coat of paint and the ripped dining chair could do with a replacement plastic cover.
On the plus side, the room and bedding was clean and quite spacious and it was a quiet location at night.
Would we go back again ................. No, we would look for somewhere else.
Handy location to where I was heading for an overnight stay
Paul
เข้าพัก 1 คืน, ตุลาคม 2018
6/10 พอใช้
teena
5 ส.ค. 2018
weekend stay
nothing really to say about this place not enough utensil in our room only 1 cup for 2 adults but needed a room for 2 nights and nothing else was available