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"This once grand resort is fading into mediocrity which is a shame, based on the amazing setting and location. Hawaii doesn't make it easy on the hospitality industry either, despite its vital importance to the economy, but this jewel has great bones and potential. The rooms are spacious but very dated and worn. The train is so slow and infrequent that one should be prepared to walk the long distances from the rooms to the lobby. The staff were friendly and helpful but they cannot fully...

"Unfortunately I ended up with a stomach ache as soon as I ate the guava danish from one of your stores and had to stay in all day on 9/23/26z"

"Beautiful property. Very clean. Great location in Waikoloa"

"Great property, very clean. Great location near restaurants and shops. The pool was small but we had access to the large pools at the Hilton up the road, just a few minutes drive."

"Excellent service from the staff! Check in was smooth and we were greeted with lei, refreshments, and a towel. Yvonne, Chris, Linda, and Summer were great to chat with at Piko Bar in the evenings. Getting a pizza there before closing (9pm) was a nice late snack. Loved chilling at the adult pool. Dinner at Meridia was fantastic. Room Cleaning staff was so nice and gracious and worked with our schedule when we would be out of the room. Resorts grounds were immaculate! Would definitely...