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"The bathroom was not working properly the breakfast was horrible could be better than the same usual thing everyday"

"Follow through is a problem at this hotel. Room was over the event space, so every night there is loud music below. The matter was brought to the staff at front desk, and I was told they will get me another room, and I never heard back. Restaurants have great food, but service is below average on all. Brought it up to their attention, I was told “thanks for letting us know” Asked to speak to the hotel manager, no one reached out. Followed up again, and they had the food and beverage manager...

"The room was in excellent shape upon check-in! Staff were very polite and helpful when needed. The only reason I am giving 4 stars instead of a full 5 is because parking being $44 per day AS A TENANT is criminal. Bring your own laptop or tablet if traveling with children too, because the televisions in the rooms come pre-programmed with movies and charge $24.95+tax to RENT a movie for a single play-through. Other than that, phenomenal!"

"The atmosphere was very nice More representative of what the real Hawaii is like. The staff were all very nice. Pool hot tub snorkel gear paddle boards and kayaks were really nice to have available. Comfortable bed Seating not so comfortable but we didn’t spend much time in the room. The room needs some repairs ie door sticks linen closet needs repainting. Overall we had a very nice stay. Thanks for a pleasurable stay"

"Stayed for one night wouldn’t let us have a late check out. Who doesn’t allow late check out these days? Annoyed for the amount of money they charge."

"サービスは日本基準の丁寧さで快適でした。 客室のトイレにウォッシュレットがあるのも最高！ 朝食ビュッフェにはご飯・納豆・味噌汁・温泉卵もあり、日本食の口寂しさも適度に解消され、滞在期間中の昼食と晩はローカルフードを存分に楽しめました。 宿泊チャージは取られますが、その分＄40近くする博物館等の入場料が無料になるなど特典もたくさんあるのであまり気になりません。 ビーチまで徒歩10分近くかかるので、海に入りに行きたい方は少し不便かもですが、 屋外プールの眼の前がマリーナビューでが気持ちよく、プールの水も海水？（塩水）で海気分は味わえるのでそれで結構満足できるかも。 またハワイに行くことがあったらかならずプリンスワイキキにします。"

"Love that it was located by a shopping center with a grocery store and other stores to check out. Room was nice and the pool was needing a deep clean I didn’t swim due to it looking moldy."

"Close to the train"

"This was a perfect place to stay. You walk out the sliding glass doors and are in paradise. It is a short walk to the beach where you have umbrellas and chairs to use. The snorkeling at the bay was unbeatable. We took a trip to Hanauma Bay to snorkel and saw less than we did snorkeling at the villa’s bay. I will never stay anywhere else. Totally worth the money to stay here. "

"Staff are very warm and welcoming"

"Na"

"Great location and beautiful property"

"Check-in staff was under staffed so there was a very long line (and wait) to check in. Also, the wait for the elevators at critical times (8am and 5pm for example) were kind of excruciating. Additionally, the parking was difficult under the building. Rooms were nice, quiet and comfy."

"Clean room, friendly and helpful staff, free and delicious breakfast, nice pool, two complimentary drinks"

"I didn't get to see much of the spa because you needed to book a facial or massage to use it. I had a pedicure but that didn't count for some reason. Would be nice if you could just pay a small fee if all you wanted to do was get access to the spa area for the day. And maybe put a few indoor plants in there; because there's no windows so it feels a little claustrophobic."

"The staff was friendly, greeted us everytime we passed a worker… always had clean towels filled at the pool. The complimentary breakfast was also great!"

"Wow. This place is pure MAGIC, had an incredible vacation!!!From the moment you arrive, to the moment you leave its a first class experience . Service excellent, everyone is friendly, helpful, and every detail is perfect. The rooms are phenomenal, everything you want is there.."