4/10 แย่
Janice, Hudson
เดินทางเป็นกลุ่ม
17 ม.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The hotel itself was excellent exactly what I wanted not in the Waikiki area a little more off the beaten path close to beaches shopping food Etc. The welcoming and front desk staff were wonderful. Housekeeping on the other hand needs remedial work. Six out of 10 days they didn't even make our bed. Didn't replace toilet paper so we had to use tissues. When they did bring us more toilet paper on the next visit they put it up on the shelf and didn't fill the empty roll. We found wadded up receipts from 2 days before we arrived on the floor aside the bed, indicating to me that the room had never been vacuumed. They have a coffee machine in the room and refilled the coffee the first three days, but didn't refill it after day three so day three through 10 we had to go out and buy our own coffee. The bathroom floor was never swept or washed in the time we were there, and the bathroom shower and bathroom sink were never wiped down during our whole 10-day stay. This could be a great place if they get their housekeeping up to Snuff.
Janice
เข้าพัก 10 คืน, มกราคม 2026
