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"My stay in Wadsworth, Ohio was very nice. The staff and cafeteria workers were so very kind and friendly. I told several people if they have company to have them stay at this hotel! "

"Room was clean, comfortable and very spacious, staff were welcoming, hotel conveniently located with plenty of parking. It would have been nice to have a kettle in the room for hot drinks instead of just coffee maker which turned out barely warm water. Also, I would expect proper cups and teaspoons instead of disposable paper cups and straw/stirrers in a hotel of this standard. "

"Yes"

"Was there 6 nights. Would have left the first day but I prepaid and they would not give me refund if I checked out. Had no towels first day. They said there was nothing they could do about it. Someone did find and bring 2 towels later that evening. No internet first day. They said they would take care of it right away. Didn’t happen. Everyday I asked about internet connection and everyday they said they were working on it. I left on the sixth day and was never able to connect to WiFi. Breakfast...

"The staff were very friendly and helpful. I was just confused about where to find the airport shuttle. Once I called, they sent one out for me."

"Yes"

"Clean rooms "

"AMAZING BREAKFAST! THEY HAVE OMLET ON DEMAND. DELICIOUS! Room was clean and great space for big groups. My only complaint and disappointment is that, because we were a big group we did use the sofa bed and it was a big disappointment. The mattress was super thin and it was leaning back, so we had sleep where the feet goes. And this line of hotel I would have expected better quality."

"This hotel is very clean and the staff was nice. The rooms were also clean and well-appointed. The area is also very nice. The breakfast wasn't extensive, but it was good. The area it was in was also nice. I would come back on future trips. "

"For $150 a night I expected a free breakfast, but it was an additional $13. The DID offer free coffee and fruit, so that was good, and I took advantage of that. Wanted to give a shout out to "Kevin" who was very helpful, pleasant and professional even though I want to the front desk about 5 times with different issues (none were the fault of the hotel). "

"Excellent and great breakfast choices. Very clean!"

" Poor customer service "

"Parking was conveniently outside the hotel entrance and we were greeted in the lobby. Our check-in was quickly finished and our breakfast (s) and needs for the next couple of nights recorded. Fantastic room with modern and useful amenities. The structure of the original brick building with custom designs in each room. Quiet and cozy with beverages and snacks for guests. Five star restaurant across the street with many downtown eateries within walking distance. Perfect hotel to enjoy Wooster. "

"Room was clean and spacious. Staff was very helpful"

"Breqkfast was awesome"

"Room wasn't clean coffee wasn't empty. Bathroom toilet was moving"

"Breakfast excellent. The parking felt safe."

"Pool was closed, and had to pay for parking on a holiday "

"Yes"

"good price and good location"