โรงแรมใกล้สวนสาธารณะวอยซ์ ออฟ อเมริกา เมโทรพาร์ค, Cincinnati

"I books 2 rooms and paid up front to express. but Expedia only booked 1 room for me. And I had to book another room at much higher price at my own cost when arrival. Complained case to one of the agent. Only refund the 1 room at lower price. The agent do not even offer or ask what is my cost due to Expedia mistake. This is totally unacceptable. This only happens once. But twice. Last time when I booked resort room at Mexico Cancun moon palace. The similar situation happened . The agent resolved...

"Room very clean, excellent customer service, business friendly and walking distance to multiple restaurants and mall. "

"Staff provided great customer service! Breakfast was good too."

"The property was very nice and clean. "

"Clean rooms. Gym and breakfast area were clean and nice. Well kept hotel. "

"Room set up was odd and only a very little table to eat on. Not enough table for 2 people. Breakfast was poor. "

"Clean room staff was friendly and food was good "

"This hotel was one of the cleanest hotels I’ve ever stayed in and I’ve stayed in a lot of hotels. I saved this in my list of best hotels. Believe me you will not be disappointed. "

"Quiet. Simple check in. Super clean and spacious room."

"The room was spacious and clean. A wall between both would have made for nicer accommodations. Breakfast was okay. They need to invest in better coffee and make sure it is always hot. The last night was not so great. It seems that a ball team was staying there and they were loud in the hallway until midnight talking, running, and slamming doors. Location felt very safe. I couldn’t sleep one night so I went to the lobby to read so I wouldn’t wake my wife. The lobby lights were mostly off and the...

"None "

"Older hotel that has been renovated. Breakfast was good; the attendant was very friendly and attentive. The walls seemed a little thin as we had people talking in the room beside us til 3am. "

"Loved the hotel, however our last day there for breakfast wasn’t the best. One of the staff members were overbearing. Was constantly in our way when making our waffles. Treated the adults like we were children. Very unacceptable in so many ways. We were monitored when making our waffles. I even was told I couldn’t add chocolate chips to my waffle mix. She tried telling us how long we should keep our waffles in the maker etc. my overall experience with this situation would prevent me from staying...

"yes"

"Breakfast options where very nice, the parking was a little sketchy because the lights where very dim"

"I had to travel from Bangkok to Cincinnati at the last minute for the funeral of my beloved godfather, who passed away suddenly and unexpectedly. I always stay in the West Chester area since it’s close to family, and I’m familiar with the Aloft brand from other cities. As a Marriott Bonvoy member, I try to stay within their portfolio, and this hotel met my needs perfectly. During my 6-day stay, every staff member I encountered was friendly and helpful. My room was stylish, comfortable, and...

"I stayed in a room with an adjoining door leading to another room, so unsure if that is a contributing factor, but the noise was unbearable. The walls were very thin, I could hear entire conversations being had by the guests next door, and I don’t even think they were speaking loud. I could also hear their phone alarms going off in the morning (and they unfortunately hit snooze several times). Also, the alarm clock in my room was set and went off at 2am!! The woman that works the breakfast...