Skip to main content

Winery Boutique Hotel

4.0 star property
Ocean views and boutique charm create a peaceful paradise at this beachfront hotel, where travelers can enjoy massages and delicious meals steps from their rooms

Choose dates to view prices

The Winery Boutique Hotel, located by the ocean, offers a peaceful getaway. Guests enjoy continental breakfast, a poolside bar, and massages at Masajes Winery. Free WiFi is available, and the on-site restaurant serves meals with beach views.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Garden View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Garden View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Sea View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Jetted Tub, Sea View

Superior Room, 1 King Bed, Jetted Tub, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Jetted Tub, Sea View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Premium bedding
Hairdryer
Jetted bath
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Jetted Tub, Sea View

Superior Room, 1 King Bed, Jetted Tub, Sea View | Bathroom | Hair dryer, towels, soap, shampoo

Superior Room, 1 King Bed, Jetted Tub, Sea View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Hot Tub, Sea View

Superior Room, 1 King Bed, Hot Tub, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Hot Tub, Sea View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace, Sea View

Superior Room, 1 King Bed, Terrace, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Terrace, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace, Sea View

Superior Room, 1 King Bed, Terrace, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Terrace, Sea View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub, Sea View

Deluxe Room, 1 King Bed, Hot Tub, Sea View | Terrace/patio

Deluxe Room, 1 King Bed, Hot Tub, Sea View

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Algarrobo, Winery Boutique Hotel is on the boardwalk. Pena Blanca and Isla Negra House are local landmarks, and the area's natural beauty can be seen at Penguin Island and Sanctuary Laguna el Peral. Spend some time exploring the area's activities, including winery tours. Visit our Algarrobo travel guide
Map
Avenida Dr. Guillermo Mucke 110, Corner of Maria Ruiz Tagle de Frei, Algarrobo, Valparaiso, 2710000

What's nearby

  • All Aboard! It’s time to board the Princess for the second part of our South American sail
    San Antonio Port
    37 min drive - 38.1 km
  • Playa Algarrobo
    3 min walk - 0.3 km
  • Penguin Island
    4 min walk - 0.4 km
  • Algarrobo Municipal Stadium
    15 min walk - 1.3 km
  • Canelo Beach
    18 min walk - 1.6 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez)
    83 min drive

Restaurants

  • Empanadas Donde Mañico
    8 min walk
  • Rooftop Restaurant
    5 min walk
  • La Regata Pub
    7 min walk
  • Caleta Pescadores - Algarrobo
    3 min walk
  • El Rincón de las Masas
    9 min walk

About this property

Winery Boutique Hotel

Upscale boutique hotel by the ocean
You can look forward to free continental breakfast, a poolside bar and a terrace at Winery Boutique Hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant, Restaurante Winery, offers breakfast, brunch, lunch, dinner and a beachfront location. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A local area shuttle, meeting rooms and concierge services
  • Luggage storage, a banquet hall and wedding services
Room features
All rooms are individually furnished, and feature comforts such as premium bedding, in addition to thoughtful touches such as safes and minibars.
Extra amenities include:
  • Bathrooms with hairdryers and shampoo
  • 40-inch LED TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Outdoor spa tub
Pao Pao Lodge Algarrobo
  • Pool
  • Parking included
  • Free Wi-Fi
  • Housekeeping
7.6 out of 10, Good, 20 reviews
The price is ฿2,702
฿2,702 total
15 Mar - 16 Mar
Pao Pao Lodge Algarrobo
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 100 km
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free continental breakfast available 9:00 AM to 10:30 AM on weekdays and 9:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Bar
  • Restaurante Winery

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed with a deposit of CLP 50000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 20000.0 per night.
Cots (infant beds) are available for CLP 20.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CLP 50000 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CLP 20.0 per day
  • Rollaway bed fee: CLP 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:30 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winery Boutique Hotel Hotel
Winery Boutique Algarrobo
Winery Boutique Hotel
Winery Boutique Hotel Algarrobo
Winery Boutique Hotel Chile/Algarrobo
Winery Boutique Hotel Algarrobo
Winery Boutique Hotel Hotel Algarrobo

Frequently asked questions

Does Winery Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:30 AM to 9:00 PM.

Is Winery Boutique Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of CLP 50000 per stay. Service animals are exempt from fees.

How much is parking at Winery Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Winery Boutique Hotel?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Winery Boutique Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Winery Boutique Hotel located?

Situated on the boardwalk, this spa hotel is within a 10-minute walk of Playa Algarrobo and Penguin Island. Algarrobo Municipal Stadium and Canelo Beach are also within 1 mile (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Winery Boutique Hotel Reviews

7.6

Good

7.0

Cleanliness

6.0

Amenities

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 4 out of 40 reviews
Rating 2 - Terrible. 4 out of 40 reviews

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. The staff was super nice and the room was great, love the bed and especially the breakfast brought to my room in the mornings. The views from the deck of the ocean are magical and the hotel is very safe and walkable to all the restaurants in town. They even gave me complementary glasses of wine and the staff was very friendly. I had a great stay and would come again, it’s a nice boutique hotel and great price for the stay. Very happy with this hotel and everything it offered, my favorite was the little library to hang out and relax with ocean views.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Good location, clean, friendly staff. I came in September, the ocean is too cold to go in at that time. Also, the hot water in the shower did not have good pressure. Otherwise, excellent. Friendly staff, good restaurant, close to the beach & some shopping & restaurants.
Stayed 4 nights in Sep 2024

6/10 Okay

Jeffrey

Liked: Room comfort
Glass dispensers for toiletries in the shower seems really dumb. Overall the hotel was fine. Check-in was really awkward as the young lady wanted to take me all the way to my room which felt unnecessary.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views and restaurant food was very good
Stayed 1 night in Dec 2022

8/10 Good

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Harald

Liked: Amenities
.
Stayed 1 night in Jan 2025

6/10 Okay

Dario

Disliked: Amenities, property conditions & facilities
Property has potential but need better maintenance and several deficiencies
Stayed 2 nights in Mar 2023

4/10 Poor

Peter

Disliked: Cleanliness, property conditions & facilities

Badly maintained and bad car park

The hotel has nice location but the rooms are very small and so are the bed so not much space to move inside. Two things that annoyed me a lot here though. The pool you see in the pics are not correct. It was only 3 chairs at the pool and no chair cushions on them. One of them was available at the time I went there but could not use it becauase it was full with bird poo. All boardwalk was in fact with bird poo so they dont clean or maintain the pool area, despite we went their on a Saturday in high season. Now to the parking, we arrived in the afternoon and told the staff we parked a car, which they could see from the reception. The receptionist said, fine and gave no more information about the parking. So in the morning when we wanted to go out after breakfast around 10am but 2 other cars blocked our car and the gates was closed and nobody at the reception at that time. So we just had to wait together with other annoyed people until somebody got help from staff at the restaurant. So around 10.55 we were able to be let out eventually after he got hold of the last car owner who blocked the other 3 cars. So if you come in car avoid this place if you don't want to sit and wait in the morning so you get locked in until 11 last time of check out otherwise. The staff was friendly and helpful but it doesn't help if they are too few and clearly the owners dont maintain the place. Lot of creda to the restaurant, both food and staff was great.
Stayed 1 night in Jan 2024

6/10 Okay

Alvaro

Disliked: Staff & service
Sl
Stayed 1 night in Mar 2026

2/10 Terrible

José de Jesús

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiencia nefasta, no recomendable.
Stayed 1 night in Mar 2026

2/10 Terrible

José de Jesús

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una vista hermosa, sin embargo el hotel parace ser manejado por alguien que desconoce totalmente de como hospedar personas, 1.- No tenían agua para beber en la habitación 2.- No tenían servicio de bebidas de snacks en la alberca. 3.- Hicimos una petición espacial para un cumpleaños y la ignoraron. 4.- La habitación no tuvo agua caliente por horas y no pudimos usar el Jacuzzi. 5.- Nos querían cambiar de habitación sin motivo aparante. 6.- Nos asignaron otra habitación por tener duplicidad de reservas. 7.- Nunca hicieron el aseo de la habitación. 8.- En generar el Hotel está descuidado y sucio, No cumple los requisitos para ser un hotel boutique de ese precio. 9.- No lo recomiendo en lo absoluto.
Stayed 1 night in Mar 2026

4/10 Poor

Aloysius

Disliked: Cleanliness, amenities, property conditions & facilities
Vriendelijk personeel, maar hele accomodatie verwaarloosd. Houten plankiers met losse schroeven en kapotte planken. Overal roest en stukken eraf. Kamerdeur sluit niet, badkamerdeur kan helemaal niet dicht. Ligbedjes bij zwembad veel te laag en dekjes kapot. Stenen trapje en stenen plaveisel slecht begaanbaar. Restaurant zeer matig
Stayed 1 night in Feb 2026

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo lindo solo el clóset que tenía un problema y sentí que podría mejorar su mantencion
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo! NO es lo que ofrece

CARO Y PÉSIMO! Todo partió mal desde que llegamos y nos estaban cobrando +40 mil pesos más por la reserva realizada en Hotels.com . Luego nos llevaron a una pieza y al rato nos dijeron que no era nuestra reserva y nos llevaron a otra pieza realmente pequeña. Yo iba por una competencia deportiva y ni siquiera pude estirar un mat ya que no cabía. Cabe mencionar que el valor es de +100 mil la noche. Por otro lado, dado este cambio repentino de pieza, tuve una confusión y entré erróneamente a la pieza que nos habían dado antes y curiosamente mi llave abría también la otra habitación, por lo que me pareció realmente de una pésima seguridad. Menos mal abri y estaban solo las cosas de los huéspedes y ellos no estaban dentro. Luego hubo un corte de agua y cuando llegó había agua caliente en otras piezas menos la mía pero se excusaron que era un corte "programado" y luego una rotura de matriz, pero bien curioso que justo en mi pieza no hubiese agua caliente. En la mañana tampoco había agua por lo que jamás me pude duchar. La verdad pagué caro por una buena experiencia dado que iba a una competencia y esto me restó ya que fue todo lo contrario a bienestar y tranquilidad. Es por lejos la peor experiencia que he tenido en un hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Soraya

Liked: Cleanliness, staff & service

Falta carinho com o hotel

A cama é muito boa, travesseiro ótimo. O quarto não tem um armário ou pelo menos uma cômoda ou arara para pendurar as roupas, uma decoração estranha, parece motel, tudo muito escuro. O banheiro muito escuro e muito mal cuidado. Enfim falta um pouco mais de carinho com a propriedade. Já o restaurante é muito bom, comida e café da manhã muito bons.
Stayed 1 night in Mar 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia ..!!!

Muy mala experiencia..no parece hotel..., mas parece motel..., muy malo el servicio..., solo dos personas, reserve una habitación y cuando llegue no estaba disponible.., no me devolvieron la diferencia del costo de las habitaciones..., las habitaciones sucias, sin aire acondicionado, el baño abierto..., sin privacidad..., el administrador me informo que iba a ver una solución y no respeto el acuerdo realizado...NO lo recomiendo, muy malo y sucio..!!, Pesima experiencia...
Stayed 1 night in Mar 2024

6/10 Okay

Rinalva

Liked: Room comfort
Disliked: Property conditions & facilities

Razoavel

Razoavel, na cena de ano novo muito cara, bem regular, faltou organizacao e informacoes
Stayed 3 nights in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los facilidades en general un poco viejo y falta de matencion. Pero los empurados fueron súper amable y dispuestos hacer todo para cooperará y ayudar al huésped. En particular deseo mencionar el muy bueno empleado Ricardo del desayuno.
Stayed 3 nights in Dec 2023

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata sorpresa este hotel

Fuimos al Museo de Neruda y decidimos quedarnos una noche....fue una grata encontrar este hotel, bella vista, excelente disposición del personal....Patricia un 10. Recomiendo de 100%
Stayed 1 night in Jan 2023

4/10 Poor

Nicolás

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Excelente, pero no recomendable

Costó mucho que el personal de aseo hiciera bien su trabajo en nuestra habitación. Por culpa de la falta de luz me caí haciéndome un daño grave en la mano y, si bien vino una enfermera inmediatamente, no se acercaron para decirme cómo compensarían el dolor. Tampoco hubo compensación por el mal trabajo del personal de aseo. Y finalmente, hubo falta de agua caliente durante 3/5 de nuestra estadía
Stayed 3 nights in Sep 2020

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Algarrobo

Excelente ubicación, a unos pasos de la playa y de la costanera.
Stayed 1 night in Feb 2020

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solicité cama matrimonial al momento de la reserva y finalmente eran dos colchones de una plaza unidos con el cubrecolchon y sabanas, muy incomodo. Todo lo demas super bien!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Disliked: Staff & service

Pequeños detalles

El personal atendía muy bien pero la dueña muy poco empatica, cobran 1000 por una cubeta con hielo... ponen pocas toallas para la categoría del Hotel cobran por adicional... no había papel higiénico de repuesto... La vista maravillosa y la piscina rica !! Corrigiendo pequeños detalles sería un agrado el Hotel.
Stayed 3 nights in Feb 2020

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía

Me pareció un lugar muy bonito, gente muy amable y la habitación de 10, limpio y ordenado . Volvería sin pensarlo
Stayed 2 nights in Feb 2020

4/10 Poor

Catalina

Disliked: Staff & service, property conditions & facilities

Personal mal educado y poco capacitado.

La experiencia fue bastante peor de lo que imaginaba leyendo los comentarios ya existentes. La recepción un desastre, personal muy poco capacitado, irrespetuoso e irónico. Esto fue lo peor de toda la experiencia. Llegamos cerca de las 15:30 horas y no tenían las habitaciones listas. Tuvimos que adivinar cómo llegar a la habitación y estaban las mucamas limpiando. Por otro lado, había un ‘evento’ que ocupaba toda el area de la piscina lo que hacía imposible poder usarla o disfrutar de esa zona en pleno verano y unas de las razones por la que elegimos ese hotel y no otro. Claramente sin previo aviso. Para recibir al menos una disculpa por el mal trato del recepcionista, mal rato y perdida de tiempo (mas de 1 hora de espera, malas caras y burlas) tuvimos que alegar bastante y pedir hablar con la dueña. No fuimos la única pareja disconforme con la situación. La dueña siempre fue amable pero dio muchas explicaciones que no iban al caso. Al menos se disculpó y recien ahi ofreció una copa de espuma te para continuar la espera por la habitación. La cama era cómoda y tenía buena vista. El jacuzzi no funcionó y pagué una habitación mas cara por ese plus. Lo pensaría varias veces antes se volver a hospedarme ahi. La ubicación es buena pero creo que por este precio podría arrendar una casa completa con la misma vista y ubicación.
Stayed 1 night in Feb 2020