The staff was friendly and very helpful. The location in Viña is excellent, as it is in a quiet neighborhood, yet within walking distance of the beach and shopping.
Pagamos por una habitación superior y recibimos una habitación en el último piso x escalera, la tv tenía mucha interferencia y se veia mal. En la recepción nos dijeron que lamentablemente se veia mal. En el cuarto de baño ni habia donde poner el jabón o el shampoo en el suelo, osea que había que agacharse cada vez que uno se tenia que enjabonar. No había gorra de ducha para el pelo, estuvimos 5 noches. Un desastre. El último día no pusieron ni shampoo ni jabón para el cuerpo. Prometieron cambiar a otra habitación pero no lo hicieron a pesar de que el hotel estaba vacío. Una estafa. No volvería ni lo recomendaría. Pésimo.
A cozy hotel in a nice & convenient part of Vina del Mar. Refurbished about 5 years, it has an old world feel with new furniture & other modern "workings". I liked it so much better than a large chain hotel. We walked everywhere, easily took the train to Valparaiso (station is close by), and found delicious restaurants close by. Quite a find!
A very nice reasonably priced boutique hotel (Inn) in Vina del Mar. It has a very comfortable common sitting room that can be used by guests to read and enjoy a glass of wine after a day of sight seeing. Breakfast was included and was a very well stocked buffet with high quality food. The staff on the front desk are very nice and extremely helpful. Location was good and easy walk to the bus stop and metro station. The beach was also walkable (about a 20 min easy walk....mostly flat). There are a number of restaurants about a 15 min walk away however on our second last night we found a small pizza and pasta place that had just opened that serves all homemade food. It is at the top of the street (a 5 min walk away) and is owned by two young ladies. One is Chilean and the other is Italian and they both speak english. It was so good we went there twice. Highly reccomend Hotel Cassinetta.
This hotel is a well kept jewel. We have been traveling for 2 weeks across Chile and Argentina and this find was what we needed. It was quiet nights sleep. The staff was helpful but not intrusive. The breakfast was homemade, special order, what we wanted not buffet. There is no elevator but stairs were wide and easy to move through. Nice, safe neighborhood to walk around.
we could not have enjoyed our stay more. the staff went out of their way to provide services and information that we needed. we were a group of 10 friends and were able to use the beautiful garden to visit. the buffet breakfast was delicious and the house itself made one feel at home.
Two tours were taken as a result of brochures in the lobby. Both were excellent!
Muy lindo hotel, pulcro y bien decorado, confortable y ubicado en un área tranquila, aunque algo solitaria... Para el valor, es imprescindible que mejore la presentación y variedad de su desayuno, algo que sin duda debe mejorar.
Nice small hotel on a quiet street in Viña del Mar
The staff (especially Andreas) was great and extremely helpful! The hotel was on a quiet street very conveniently located to the beach and town. Definitely would recommend staying at Cassinetta!
Very clean and lovely small hotel in a residential neighborhood with friendly stsff and good breakfast. They will do your eggs other than scrambled if you ask. Secured parking.
Very clean and spacious room, and lovely sitting room in lobby.
We stayed for three nights before a Cruise and wish that we had stayed a few day more. Great Location... located in residential neighborhood, but only a 10 minute walk to Via del Mar. Quite and safe area. Friendly staff.. very helpful as to things to do and places to go. Via del Mar is where all the action, food, and entertainment is.. We loved the room on the third floor. Staff took our luggage to our room and collected it when we were ready to go to our cruise ship. Taxis are cheap, but not required for anything , but the port. We had a great stay, they also have a family room downstairs that has 24 hour tea & coffee... could always find a snack on the table..very nice.