"My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience "
"A very convenient hotel in the Cau Giay area and not far if your Hanoi destinations in Old Quarter or West Lake.
The staff (especially Nguyen Thi Linh) were excellent and their English made my stay my stay smooth. Very helpful with transportation assistance as well.
The breakfast was very good with a variety from Chicken Pho, omelets, continental breakfast, etc. So definitely no worries there to start your day off well.
Again, I would stress the hotel staff were friend and helpful from the...
"Arrival was convenient, although you can't access the elevator from the garage unless you already have a room key. The room was spacious and the view of Hanoi was gorgeous from the large windows in the room. Food options were convenient by foot from the location.the room was quite comfortable and clean but the building, in general, could use maintenance. Chipped paint on the walls and malfunctioning buttons for the elevator were small annoyances. The staff was top notch. "
"Close to pharmacies, nuru massages, restaurants, coffee shops, has wifi, hot showers, shared kitchen downstairs if you want to cook, air conditioning, and smart tv. Would book again."
"Very nice helpful staff, the owner came by to check on me when he heard i was sick with a cold. (He speaks perfect English)
There is lots of side street experiences and exploring to do in this very local neighborhood, short easy trip to the old Quaters
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"The room was spacious and I was able to relax. The aqua tank in the room was very useful. The staff were polite and pleasant. There were many convenience stores and restaurants near the hotel, which was convenient. I requested breakfast and lunch, which was very delicious and had a wide variety of options. Overall, the staff at the front desk and in the restaurant were fantastic."
"I would have given this hotel 4 stars but the smell of sewer is too strong.
I have traveled to 30 countries around the world and this is the first time I have experienced such a smelly hotel."
