"Hotel is great. Couldn’t get the TV to turn on. Called the front desk twice but no one came. I finally found a button on the bottom of the TV that apparently was the main power switch that was off."
"Likes: Bay Motel had a table & chairs, high quality TV, luggage holder, plenty of "table space", comfortable bed, very quiet refrigerator, full-sized mirror, carpeting, plenty of lighting, clock, hangers available.
Dislikes: The toilet did not have a lid, bathroom towel rack too low, hair dryer didn't work, high step getting into the shower room."
"Employees went out of their way to make sure my needs were taken care of. New ownership company and the entire resort is under a major remodel and renovation, so things were a little of sorts. I am extremely excited to see the changes over the next year or so. Room was clean, bed and pillows were very comfortable along with phenomenal water pressure in the shower. Staff that cares about customers and money to invest into the property, is Bay Valley making a Rocky Balboa like return?? Only time...
"We were traveling from Texas to Saginaw. We were exhausted. The facility was not the best on the outside, but the inside was clean, cozy, and very comfortable. The breakfast was also edible. I believe it’s safe to say that our overall experience was excellent. Thank you!!"