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"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"Everything was excellent "

"Everything was excellent, check in was a breeze, friendly service everywhere, great breakfast, excellent hotel restaurant, nice room with everything you need."

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "

"Good location, less than 10 minutes from Lugano Paradiso train station. Plenty of places to drink, and dine. Nice short walk to the lake. "

"The staff were fantastic and very helpful. Great food in restaurant and ideal for a couple. Highly recommended."

"Habitación limpia y amplia,atención excelente, regresaría sin duda"

"Tolles Preis/Leistungsverhältnis und unschlagbare Lage "

"Place was amazing. Staff were helpful and went out of their way to help. Room was large and clean with a balcony overlooking the lake. Bus stop was feet from the door and the Olive Tree walk started next to thee hotel. Overall just an amazing place. "

"Tutto ottimo in una struttura splendida "

"We had a great stay. We were warmly greeted when we arrived. It was a cute little apartment centrally located. Good location clean comfortable bed and very quiet. The staff was very helpful and we will definitely stay here next time we come to Lugano. "

"Basic hotel done perfectly. It’s spartan but has everything you need in the room. Bathroom is excellent. "

"Great location. Well-maintained. Small and perfect for a solo traveler. "

"Spotless room, quiet, relaxing atmosphere, pet friendly, welcoming, and so much care goes into the food and experience. Simply breathtaking views. Beds were very comfortable!"