Ocean views set the stage for celebration at this coastal retreat, where travelers can enjoy breakfast by the sea or relax poolside with stunning vistas
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Photo gallery for DoubleTree by Hilton Hotel Veracruz
Located in the heart of Veracruz, DoubleTree by Hilton Hotel Veracruz offers rooms with ocean views and international dining at Enxebre restaurant. Guests can enjoy the outdoor pool, connect with in-room WiFi, or visit the health club to unwind after a day of exploration.
Located on the boardwalk, DoubleTree by Hilton Hotel Veracruz is in Malecon, a neighbourhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, visit Veracruz Harbour. Don't miss out on a visit to Veracruz Aquarium. Visit our Veracruz travel guide
Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
28 min drive
Restaurants
Jarrita De Oro
7 min walk
María Bonita Cafeteria
3 min walk
Da Maurizio Trattoria
3 min walk
Palapa de Perea
8 min walk
taqueria marlen
5 min walk
About this property
DoubleTree by Hilton Hotel Veracruz
Hotel near Malecón de Veracruz
Located close to Veracruz Aquarium and Veracruz Cathedral, DoubleTree by Hilton Hotel Veracruz provides dry cleaning/laundry services, a bar and a health club. The on-site international cuisine restaurant, Enxebre, offers breakfast, lunch, dinner and ocean views. In addition to a conference centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
An outdoor pool and a children's pool, along with sunloungers
Free self-parking and valet parking
Full breakfast (surcharge), an electric car charging station and a 24-hour front desk
A porter/bellboy, a front desk safe and 10 meeting rooms
Guest reviews speak highly of the helpful staff
Room features
All 155 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Hypo-allergenic bedding, pillowtop mattresses and down duvets
Bathrooms with rainfall showers and free toiletries
40-inch flat-screen TVs with cable channels
Wardrobes/cupboards, free infant beds and coffee/tea makers
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily full breakfast available 6:30 AM to noon for a fee: MXN 350 for adults and MXN 280 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Enxebre
Things to do
Children's pool
Health club
Outdoor pool
Family friendly
Children's pool
In-room cot
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
10 meeting rooms
Computer station
Conference centre (484 square foot of space)
Coworking space
Outdoors
On the boardwalk/promenade
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately MXN 350.00 for adults and from MXN 280.00 for children
Late check-out fee: MXN 600.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz
Frequently asked questions
Does DoubleTree by Hilton Hotel Veracruz have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on 19 Mar 2026 start from ฿2,251, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is DoubleTree by Hilton Hotel Veracruz pet-friendly?
No, only service animals are welcome at the property.
How much is parking at DoubleTree by Hilton Hotel Veracruz?
Self-parking and valet parking are free at this property.
What time is check-in at DoubleTree by Hilton Hotel Veracruz?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at DoubleTree by Hilton Hotel Veracruz?
Checkout is at noon. Late checkout is available for MXN 600.00 (subject to availability).
Where is DoubleTree by Hilton Hotel Veracruz located?
Located in Malecon, this hotel is within a 15-minute walk of Malecón de Veracruz and Veracruz Aquarium. Veracruz Harbour and Veracruz Cathedral are also within 1 mi (2 km). Veracruz Central Station is 28 minutes by foot.
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Reviews
DoubleTree by Hilton Hotel Veracruz Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Guillermo
Stayed 4 nights in Apr 2025
10/10 Excellent
Arnol a
22 May 2024
Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
The staff was very nice. The location, right on the malecón is great for enjoying the beach. You can walk out on the nearby breakwater. The zocalo, the main plaza of Veracruz is a 25-minute walk away.
The staff were incredibly welcoming the minute we stepped into the hotel, which was a nice feeling after traveling for a long period of time. Our view was incredible as well since we chose a room with an ocean view. I will say, though, that one little invonvenience was the elevator. There were times when it was not working too well, taking a little longer to open once we reached our floor of choice. Other than that though, wonderful experience, would come again.
The beach view was obstructed with dirty windows. The management staff was undertrained and was unable to process a credit card transaction for the New Years dinner. Plus the advanced payment for one night of the reservation. Which has NEVER happened before. I received an email demanding that I pay for the first night to hold the reservation made two prior.
Our room was dirty, with visible dirt and sticky patches on the floor, grime on the walls and stained curtains.
It also smelled overwhelmingingly like mildew.
There was also a high pitch loud whistling sound all night from the wind outside so we did not sleep well.