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"This is our 5th stay at this location. The room was clean at check in-great. On our last day the towels and trash were taken care of but the bed was not made. The set up of the room bed-tv-chairs and table was not user friendly. If you wanted to watch TV in bed you would have to turn the tv towards the bed to get the proper viewing angle. The table and chairs were too close to the bed! NO Hottub👎and the pool was freezing cold. The front desk person (a man-Saturday afternoon) said he had a...

"Great place, great breakfast"

"Had to go to 3 rooms before I found one that had been made up. Management set me an email apologizing that there was an issues with their computer system. They did upgrade me to a suite which was very big but nothing special. Breakfast was nice."

"Room was clean and staff Friendly "

"It was quiet, the breakfast is good,"

"Parking"

"Just a regular hotel. They don’t hire enough housekeeping staff so customers are left waiting until midnight for a clean room. The front desk person blamed all the travelers which implied that it was my fault they didn’t have a room ready. A screw in the middle of the floor to hold the carpet down ripped my shoe. They charge $5 to park in their unsecured parking lot and charge for breakfast. Nickel and Dimers. Find better value somewhere else."

"Location I liked, but the wi-fi was terrible even the people on the reception couldn’t help"

"Rooms are good except for carpet. Def need to take out all carpet and have tile floors!!! Front desk guy was awesome. Need a new microwave in the common area for use if rooms do not have one. Decent for 1 night."

"Great location. Around many restaurants and stores."

"Our room was lovely and clean. The breakfast room was well stocked and we were invited to help ourselves to snacks anytime. The staff was helpful and personable. We only had occasion to stay one night, but I wouldn't hesitate to stay again if we had reason to be in the area."

"Good Hotel with clean rooms and good location."

"The tub was very high and difficult to get into to take a shower. The tub floor was slippery."

"This is a clean hotel that is a good place to stay before heading to Niagara. It was convenient that the washing machine and dryer could be used for free as long as you provided detergent. The staff were also very friendly."

"Staff was very friendly, room itself was clean the only downfall was that it smelt so strongly of cigarettes in the room which was supposedly non smoking it made the stay uncomfortable thankfully it was only for the night but we would not return. Parking was plentiful and it was located closely to lots of dining options as well which was nice."

"The noise from trucks braking outside the 3rd floor window on the highway was annoying"

"Room was nice and quiet - no banging doors which was great. Fitness center was closed during our visit but they had arrangements with the neighbor hotel - very convenient. I think the hotel wasn't as booked as usual as we requested a balcony and got it. Very positive experience."

"Went very smooth"

"Bathroom"

"Tammy warner GE was so helpful and very informative. She made sure that our 2 night stay was comfortable. The food for breakfast was the best I ever had at a hotel that served free breakfast.top notch.the hot tub and pool was wonderful.i would stay there again when I go back up to erie pa."