A beautiful property with a private beach. Perfect for travelers looking for a secluded serene beach vacation. The spa offers amazing treatments and the pool bar has delicious cocktails.
Overall, we had a good stay at The Zuri White Sands, Goa Resort & Casino. The property is beautiful, the staff members were consistently friendly, attentive, and provided excellent service throughout our stay.
The breakfast offered a good variety and was enjoyable. We also had dinner at the coffee shop café, which was very good. We tried the Japanese restaurant as well. While the ambiance was elegant and the service was excellent, we felt the food did not meet our expectations given the price.
The only disappointing part of our stay was the condition of some of the room amenities. The comb provided in the room appeared to have been previously used, as it had hair in it despite being sealed in Zuri-branded packaging. That was unexpected and raised concerns about hygiene. Similarly, the slippers appeared dirty upon opening even though they were packaged to look new. I hope the hotel reviews its housekeeping and amenity packaging process, as this did not match the otherwise high standards of the resort.
Despite these concerns, we appreciated the warm hospitality of the staff, which made our stay enjoyable overall.
เข้าพัก 2 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Bhavna
28 ก.ย. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
A very average property. Not higher than 3 stars in my view.
성수기라 비싼 요금으로 예약하기도 했지만.. 객실 청결도나 노후는 심각합니다.
화장실 세면대 주변에 양치 물 튀긴자국이며 가구에 머리카락뭉침, 베딩청결 모두 심각합니다.
다만 수영장이 크고 정원이 잘 가꿔져있고 프라이빗 비치의 바닷물은 예상을 뛰어넘어 깨끗했습니다.
호텔에서 불러주는 독점 택시는 비싸고 테러블 서비스에 정말 최악입니다.
담에는 이 호텔 절대 안갑니다!!
Our family had a fantastic time at Zuri White Sands. The gardens of the facility are among the most well kept and serene I have ever seen. The pool areas are lovely and clean. Breakfast was good with an excellent selection, although with a bit noisy acoustics. The pan-Asian restaurant is also we’ll worth a visit, with warm and welcoming atmosphere, excellent food and very attentive staff.
The rooms were kept clean and neat, but not sound proof in any way. It’s also good that they try to think of environmental issues, noticeable for instance that you can choose not to change linnen (but I would suggest they do the opposite, that you have to make an active choice to get the linnen exchanged, since I think lots of people don’t actually care enough to leave that note on the pillow).
The beach is also amazing in this area, but the motor boats and amount of people has left it a bit less pristine than last time we were here some 10 years ago. In Goa it’s always tricky with the balance between nature and exploitation, but we were happy to see crabs and sea snails roaming the edge of the water.
We will definitely come back to visit again!
Beautiful beach, comfortable, beautiful, and clean rooms, good facilities, excellent food and outstanding waitstaff at restaurants and bar.
This resort tends to be popular with younger families with kids, so if you're looking for a place without families, this is probably not for you.
The resort is about 45 minutes away from Goa Dabolim airport. Call hotel for a paid taxi pick-up well ahead. You will have to pay for airport drop off too. Overall, great place and good value for money, though their systems (like many places in India!) seem to be a bit chaotic and disorganized. If you call them, for example, they will need to know your reservation # (not the Expedia reservation) and can't seem to do a search based on your name. Check-in took some time although the front desk was polite and helpful, and we were served welcome cold drinks while we waited. Like many places in India, people don't follow a queuing system and jump in even though front desk may be helping you (systems!), so that adds to the delay as they deal with multiple issues at the same time.
Late check out of a few hours is paid for with an additional day's room charge, so be aware of this when you book your flight. Information about what events are going on each day is not obvious and you'll have to call the front desk or dig around a bit.
Not all 5 restaurants and bars were open when we stayed for 4 nights, but food quality, variety, and service were excellent. Varca beach is fabulous! Enjoy your stay!
A clean and neat surrounding. Way direct to beach. A guard recording in and out at beach was good. Overall housekeeping was excellent. Good spread of menu over buffets.
Lovely resort and right on a quiet stretch of the beach. Quite expensive to leave the resort and go anywhere, but great if you just don’t want to do too much. Grounds are beautiful. Staff on reception not very helpful if you have questions or need anything, which is a shame.
1. Property was nice but dated
2. Too many mosquitoes in the room and in the property
3. Few service personals need training to smile more often
4. The casino is not well located. It shares a common entrance with the lobby. The lobby does not smell fresh and appealing
Great hotel has everything you can ask for.Excellent pool area for kids.Massage and spa areas very nice.Rooms are spacious.Casino to crowded and busy not ideal place for a women.Breakfast staff were all very good and friendly.Dissapointments late checkout is not available even if u ask in advance.Baby cot should be a camp cot and not the one they have baby not safe to leave in it.If there's a function happening restaurants are closed as they cater for there events.Kids club available with daily activities for kids.Also there is no atm on site and no money exchange.
Etablissement superbe. Très bon breakfast, mais dîner sans variété pas à l'auteur de l'Hotel. Les boissons et les repas hors forfait son très chers.
Service courtois et impeccable.
WiFi excellent.
Belle plage, mais difficile de nager.
Aucun divertissement dans l'Hotel le soir.
L'offre de 15% discount sur les repas et sur la Spa n'est pas respectée.
เข้าพัก 10 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
29 มี.ค. 2019
ชื่นชอบ: ความสะอาด
When you enter the property it looks lavish but the disappointment is have to make three complaints in three nights we stayed out of three nights. 1st night went for dinner and the staff were not aware of pint size they serve, asked them specifically and ordered accordingly but came in half the size of what I have been told. Then the billed arrived paid the sum and the server came back short of money stating Sir there is X amount short is it okay? I was not expecting this from 5* hotel Zuri claimed to be.
2nd night our room number was 101 next to the kitchen, the staff were making noise outside the room at 11pm told the staff directly the noise didn’t stopped. Called reception requesting the same after 15 minutes the noises didn’t stopped. Even told them yiu h e awaken my 3 year old daughter but no difference, finally I have to go to reception to ask them can they stop as this is unacceptable. 3rd got the WhatsApp message from the bury manager Chandni at 2.22pm stating that do we need to change the room where they are aware we are leaving next morning? When notified to her asking why I am not allowed to get the taxi from outside she said it is all of South Goa where you have to order taxi from the hotel, so asked why this has not mentioned on your website as they charge 70% more then the price is. She sir this is what they charge. In my opinion ZURI is worth 3* hotel this is also bcos of few good staff. Will I visit again to Zuri, NO.
The property and services are excellent. Location is reasonable distance from the airport. This property along with other regional hotels suffers from unreasonable and excessive taxi cartel which appear to be supported by the hotels. If you are not familiar with the region, you will be ripped off by the taxi drivers association who work with some of the concierge of the hotels. A prepaid taxi from airport to the hotel is around Rs 1300.09 for 2 passengers with standard amount of luggage. Return journey to airport for same is quoted by the hotel’s night staff at Rs 1700.00 and at the last minute the concierge of the hotel increases unilaterally to Rs 2700.00 claiming excess baggage. Duty manager steps in to help and ensures that the guests are not overcharged.
Good private location, right on a beach. Very well landscaped. Nicely appointed rooms. Expansive building layout with no elevators. Public areas a bit dated.