Dear Laurel-, We are so sorry to hear what happen. All reservation we did send out code thru Expedia, or inquiry guest to contact Rosellen Suites at Stanley Park directly once reservation had made, or before check-in. We did not know why you did not received any information, also, we did not have your e-mail contact you directly. We will do better working with Expedia in the future.

Thank you for sharing, we will do better in the future.

Thank you

Thank you for sharing, and we are updating our suite at the moment. we will do better in the near future.

Thank you and we are looking forward to see you soon.

Thank you

Thank you for sharing

Thank you and looking forward to see you soon.

Thank you and looking forward to serving you again.

Thank you and will see you soon.

Thank you

Thank you

Thank you.

Thank you and we will see you again.

Thank you for sharing

Thank you and we will do better in the future.

Thank you and we are looking forward to serving you again.

Thank you and please let our team know if anything not work, we are happy to replace microwave to you.

Thank you for sharing.

Thank you and we will do better in the future.

Thank you for sharing, and we are looking forward to see you again soon.

Thank you and please call Duty Manager if you need further assitance

Thank you and we are looking forward to see you soon

Thank you

Thank you for sharing, we are looking forward to serving you, your family and friends in teh near future.

Thank you

Thank you and we are looking forward too.

Thank you

Thank you and see you again

Thank you and will see you again

Thank you

Thank you so much for taking the time to share your wonderful experience at Rosellen Suites. It warms my heart to read about the joy you found in our cozy apartments and the proximity to Stanley Park. Your kind words about our staff, especially the cleaners, are truly appreciated, and I will be sure to pass on the kudos. We take pride in providing helpful and cordial service, and I'm delighted to hear that our office staff lived up to that standard. Your feedback about the spacious, well-equipped, and quiet apartment is truly gratifying. We acknowledge the aging aspects of the property and appreciate your understanding. Rest assured, we are actively working on enhancements, including paint and minor repairs. Your loyalty and appreciation mean the world to us, and we look forward to welcoming you back for another delightful stay.

Thank you and looking forward to serving you again

Thank you

Thank you for sharing. Please let us know in the future, is WIFI is not working immediately, our staff will happy to assist you. We are looking forward to see you soon.

Thank you for sharing and we are so sorry you had a bad experience. We are happy to assist you with most of the things in the future. For more detail for the property, please visit www.rosellensuites.com. Thank you for mention all information, we will do our best, and do better in the future.

Thank you for sharing, we are looking forward to see you again in the near future.

Thank you

Thank you and we will see you and your family again in the future.

Thank you and we will do much more better in the future.

Thank you and please try our "Personal-ity" suite for your future.

Thank you for sharing and suggestion, and we will do better in the future.

Thank you and please email us info@rosellensuites.com we can do better in the future.

thank you and we are looking forward to see you soon.

Thank you

Thank you

Thank you and we are so sorry to hear that, Rosellen Suites at Stanley Park is a non-smoking property. Smoking in any suite is strictly forbidden and will result in a minimum 500.00 cleaning fee. All public areas are strictly non-smoking. We will absolutely let out team know, and will do better in teh future.

Thank you

Thank you for sharing, and we will let our team know, and will do better in the future.

Thank you and we are looking forward to see you again