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Kashama Eco Resort y Spa

3.5 star property
Riverside relaxation awaits at this eco-resort where spa treatments, international cuisine, and a meandering lazy river create a perfect family retreat

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Kashama Eco Resort y Spa sits by the riverbank. Guests enjoy spa services, international dishes at El Pambil, and a complimentary full breakfast. Families love the lazy river and children's pool, while sun loungers and WiFi enhance the experience.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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About this property

Kashama Eco Resort y Spa

  • Family-friendly hotel by the river
  • Take advantage of free full breakfast, a swim-up bar and a terrace at Kashama Eco Resort y Spa. Indulge in a massage, a facial and a body treatment at the on-site spa. The on-site international cuisine restaurant, El Pambil, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a lazy river, sunloungers and pool umbrellas
    • Free self-parking
    • Tour/ticket information, meeting rooms and a front desk safe
    • A billiards/pool table, luggage storage and concierge services
  • Room features
  • All rooms are individually furnished, and include comforts such as air conditioning, as well as perks such as free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Highchairs and children's dinnerware
    • Jetted bath and designer toiletries
    • Wardrobes/cupboards, a personal chef and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Kashama Eco Resort y Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Kashama Eco Resort y Spa pet-friendly?

Yes, Kashama Eco Resort y Spa allows pets (limit 1 total). There's a deposit of USD 25 per night and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Kashama Eco Resort y Spa?

Self-parking is free at this property.

What time is check-in at Kashama Eco Resort y Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Kashama Eco Resort y Spa?

Checkout is at 2:00 PM. Late checkout is available for a fee (subject to availability).

Where is Kashama Eco Resort y Spa located?

Located on a river, this family-friendly hotel is within 20 mi (32 km) of Inca Spa - Paracas, Decouvrez la vraie Republique Dominicaine and Parque Independencia. Blue Waterfall and Macallares Waterfall are also within 32 miles (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

7.4

Cleanliness

8.0

Location

4.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
We cancel at the property, very unprofessional, rude and deshonest front desk agent !
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Santiago

Disliked: Staff & service, property conditions & facilities

Experiencia fallida

El lugar es espectacular, al estar frente a un río y con las comodidades del hotel son una buena combinación, PERO el servicio terrible, para servir un desayuno continental más de una hora, para responder a algún requerimiento con una desobligación...
Stayed 1 night in Feb 2020
Verified

6/10 Okay

EDUARDO

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019