Riverside relaxation awaits at this eco-resort where spa treatments, international cuisine, and a meandering lazy river create a perfect family retreat
Kashama Eco Resort y Spa sits by the riverbank. Guests enjoy spa services, international dishes at El Pambil, and a complimentary full breakfast. Families love the lazy river and children's pool, while sun loungers and WiFi enhance the experience.
Reviews
6.06.0 out of 10
Popular amenities
Pool
Breakfast included
Spa
Pet-friendly
Parking included
Free Wi-Fi
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Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 2:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Pet deposit: USD 25 per night
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Kashama Eco Resort y Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Kashama Eco Resort y Spa pet-friendly?
Yes, Kashama Eco Resort y Spa allows pets (limit 1 total). There's a deposit of USD 25 per night and a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much is parking at Kashama Eco Resort y Spa?
Self-parking is free at this property.
What time is check-in at Kashama Eco Resort y Spa?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Kashama Eco Resort y Spa?
Checkout is at 2:00 PM. Late checkout is available for a fee (subject to availability).
Where is Kashama Eco Resort y Spa located?
Located on a river, this family-friendly hotel is within 20 mi (32 km) of Inca Spa - Paracas, Decouvrez la vraie Republique Dominicaine and Parque Independencia. Blue Waterfall and Macallares Waterfall are also within 32 miles (52 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.0
Location
4.6
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 5 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 5 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
Verified traveller
2 Jul 2021
Disliked: Staff & service
We cancel at the property, very unprofessional, rude and deshonest front desk agent !
El lugar es espectacular, al estar frente a un río y con las comodidades del hotel son una buena combinación, PERO el servicio terrible, para servir un desayuno continental más de una hora, para responder a algún requerimiento con una desobligación...