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"The staff were very friendly and the room was clean and the location was great and reasonably priced."

"Very clean rooms and friendly staff at the hotel, nothing seemed to be a problem "

"It’s a lovely spot to stay. Ideally located. Luxurious & very well staffed. Very happy. "

"Stayed here with my 2 little dogs, room was clean and bed was comfortable. Perfect for a nights rest while travelling."

"Lake view is excellent. Waterfront area ,bbq,would be great during warm seasons."

"Hotel was excellent, great rooms and nice restaurant."

"Bar was well stocked. Beautiful view from the balcony. Everything needed better cleaning. Including the deck area, room, pool area. Room had large spider & very dusty."

"We got here in the middle of a massive storm and the staff were absolutely amazing so hospitable and went out of there way to help us whilst dealing with the situation. "

"The appartments was clean and of great quality. Had the best sleep experience in a while. "

"My go to Hotel when in the area. Staff are always fantastic, room & the service meals are great."

"Nice hotel, very friendly staff, good location"

"All of the above "

"Friendly staff great pools and outdoor area."

"Yes the property is dated, but you would not use the room much except for sleeping...it's the remarkable views and the prime location why one should book this place! It's the staff that make or break an experience! And every staff member I met was absolutely fantastic with top quality customer service! Definitely returning :) If you read any negative comments about this place/dinning experience, please ignore that rating. It is absolute BS. For a 4 star property it is top class...

"So glad I came to stay here! Lovely, perfectly clean room -a slightly outdated bathroom but with a great hot shower. The rustic seaside charm made me feel instantly at home. I had a waterside room just metres from picturesque Lake Macquarie. The views from the outdoor area (equipped with bbq) were simply breathtaking and teeming with black swans, ducks and pelicans. It is close to shops, public transport and some great restaurants. All the staff were exceptionally helpful especially Kevin, the...

"Clean, tidy, everything you need and excellent service. Value for money and great location. We can definitely recommend it."

"Had a great time while I was there....one staff member was friendly and enthusiastic but two of the younger girls on arrival showed no enthusiasm,they were very basically polite."

"Staff were very friendly and helpful. Rooms were amazing. Clean, spacious and the beds so comfy! "

"Renovation delight, room recently renovated, great location really convenient for walking or tram. Staff always professional and kind."

"Close to the function we where attending "