At check in hotel staff scanned passport for both of us and took pictures although receptionist called at 11:30 pm at night disturbed our sleep and asked me that they still waiting for other person to provide Passport, however i told them at check in i already provided them both of ours passport and receptionist said she called wrong number.. Bedsheet was dirty look like they never changed it after previous guest checked out, there was no hot water in morning and cable tv wasn’t working only blank screen. Hair dryer was not working. Would not recommend this place..
It was a good business hotel. Rooms were clean and had all required things for a business traveller. Menu bar in room were also reasonably priced and required varieties.
Buffet dinner was reasonably priced but I think nos items can be increased. Food quality was managable.
Ocer all excellent experience at very reasonable price. Staff was very prompt and very courteous from front desk to room service to dinning area.
เข้าพัก 1 คืน, กรกฎาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
JOSE
13 ก.พ. 2022
Suciedad, mantas no limpias, necesitan poner mas atención en su Restauante al entrar a mi habitación el olor no era agradable
Para ser un hotel les falta un poco
Avoid this hotel. services is very poor and no apologies from staff even after accepting that they have done things intentionally which they should not do.
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Rupesh
11 ก.พ. 2020
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
Get your act together.
Nice place. Very uncoordinated operations. They could and should manage well.
City view room initially requested but street noise on lower floor combined with loud banging from room next door (not sure what this was, perhaps some maintenance being carried out) meant that I requested a room change. Was immediately swapped to back of hotel where room on seventh floor was quiet and peaceful. Staff very friendly and chef visited me during breakfast to ensure my satisfaction. Highly recommend this hotel.
The room freshner used in the lobby and the corridors was really bad. It was too strong and the fragrance was too flowery. I only mention it because you don't expect it at a hotel which is ITC group partner. Also, there are hardly any options for food post 11 pm. Even when i ordered the biryani before 11 pm it was below average. The staff however is courteous and the service good.
เข้าพัก 2 คืน, มกราคม 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
30 ส.ค. 2018
Comfortable Stay
Stay was comfortable. In room dining was very good and I liked the customisation suggested for the food ordered.
Great location, very central to the city. Hotel staff was polite and helpful. Room was value for money, clean, comfortable and spacious. We did not use any room service. Our stay was very pleasant.