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"Staff was really nice and helpful"

"Room was spacious and very clean with view of the Falls!! Excelllent location close to many attractions and activites in the city. Breafast buffet on 13 th floor while viewing the Falls was amazing !"

"The room was clean and very welcoming. The staff were pleasant, breakfast was top-notch. There was ample parking space for a fee. Overall, I had a wonderful time there and I will be recommending them."

"I liked being able to park vehicle right out front the hotel, steps away from entrance, though there was a hefty parking fee for it, I also was surprised we were able to get into our room at 2 pm, and could have parked still until 4 pm the next day if we wanted to. The room was nice, cool, hair dryer worked well, and there was even an nespresso machine with four capsules. We did not use cause I don’t drink coffee but still. There was a foyer inside the hotel room where the bathroom was, this...

"We were disappointed with how the situation was handled. After waiting in a long check-in line, we were informed that there was a maintenance issue and that we would be sent to another hotel. While we appreciated being moved to an alternative hotel, the process was very time-consuming. We had to go to a separate parking lot from the hotel, wait for a shuttle, and then wait in another long check-in line at the hotel we were sent to. It would have been much better if we had been informed about...

"Mohamed, working the front desk, was particularly helpful and accommodating. It is a great location as a launch point to walk or drive to attractions."

"Was a great clean look outside of the room. Really great. But inside the room I had a sink that wouldn’t drain. I had a bathroom bathtub that filled up as you took a shower….the water couldn’t drain fast enough and was up to my ankles in dirty water. The shower curtain smelled of mildew. The pull out bed was broken…had to move broken bars around to get the bed open. And the mattress was useless…like laying on two bars all night. But really…everything else at the lodge was awesome. So...

"Need to allow fire stick and video game hook up for the kids at night time. Otherwise a nice hotel"

"Newly renovated lobby and room and new bathtubs Love the modern style and the newness of the hotel"

"Location is great. Very close to everything"

"Staff was great, room was basic but nice and the bed was comfortable. Breakfast was good, toasters need to be turned up and a bigger space would be helpful. Good place for a quick trip to the Niagara Falls area."

"The biggest thing I enjoyed about my stay was the awesome view overlooking Niagara Falls from the penthouse suite. The staff were very friendly and our room was very clean."

"Staff kitchen clean room wi fi"