วิวเมือง

รีวิว Exedra Cappadocia

Exedra Cappadocia
Eski Mahallesi Haci Telgraf, Caddesi No. 3/1 Ortahisar Kasabasi, Ürgüp, Nevsehir

รีวิว

8.6

ดีเลิศ

คะแนน 10 - ดีเลิศ 62 จาก 101 รีวิว" "
คะแนน 8 - ดี 20 จาก 101 รีวิว" "
คะแนน 6 - พอใช้ 9 จาก 101 รีวิว" "
คะแนน 4 - แย่ 3 จาก 101 รีวิว" "
คะแนน 2 - แย่มาก 7 จาก 101 รีวิว" "

9.2/10

ความสะอาด

8.6/10

พนักงานและบริการ

8.8/10

สิ่งอำนวยความสะดวก

9.0/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.8/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

2/10 แย่มาก

Musurut

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
The room we requested and booked a few months prior was not available and we were given a cheaper inferior room. The hotel refused to reimburse the difference despite numerous requests Also, on the first night, there were builders working in the room above well into the night and did not stop heavy hammering till near midnight. I had a ballon flight booked for a 4.40 am pick and only got a few hours sleep. The hotel refused to apologise or pay any compensation despite numerous requests and video proof. The breakfast was appalling on all three days, the food was all dried out unappealing, We made do with yoghurt and toast and had to pay extra for fresh orange juice. Very disappointing stay, a shame as the hotel setting and layout and location were not too bad.
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Eyüp Arı วันที่ 19 เม.ย. 2024
Dear Guest, Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future. Sincerely Yours.

10/10 ดีเลิศ

Zeynep Sude

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก MUSTAFA POLAT วันที่ 1 ก.พ. 2024
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

8/10 ดี

ISMAIL

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Daha iyi olabilir…
Ortahisarın en başaralı oteli olabilir.Otele girişte odamızla ilgili memnuniyetsiliğizi giderme ve odayı değiştirme konusunda resepsiyonun gayreti bizi memnun etti.kahvaltısı yeterliydi. Odamızı temizlemerini istememize rağmen temizlenmemişti fakat belirttiğimizde hızlıca müdahale ettiler. Çıkışta 11.30 da arayıp 12 de çıkacaksınız haberiniz varmı diyene kadar herşey iyiydi! Ha birde 3 kere şömineyi yakmaları için aradık yardımcı olmadılar.
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก GULCAN OZEL วันที่ 26 ม.ค. 2024
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
İlgi ve alakalarından dolayı tüm çalışanlara teşekkür ederiz. Odalar gayet konforlu ve huzur verici. Her şey için teşekkürler.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก GULCAN OZEL วันที่ 26 ม.ค. 2024
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Her şey çok güzeldi. Otelin atmosferi başka bir dünyaya ait hissettirdi. Hizmet ve iletişim ise beklenen düzeydeydi. Sıcak suda yaşanan arıza nedeniyle 1 gece sıcak suya erişim sağlayamadım tek eksi yönü sadece buydu.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 6 ม.ค. 2024
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

Gökhan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 25 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

8/10 ดี

Laura

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Good place just noisy
The staff is very friendly and helpful. The only complaint I have is it was very noisy. Our room could hear everything. The staff going up the stairs at five in the morning making noise early in the morning you could hear everything. I don’t know if it’s just because our room was located right underneath everything. But it was really hard to get rest with all the noise. I thought I had booked a room that had a balcony and I was told that there was no balconies. Other than that everything was great.
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 24 ธ.ค. 2023
Dear Guest, First of all, we would like to thank you for choosing Exedra Hotel Cappadocia for your stay. Your nice comments make us happy and motivated. As the Exedra Hotel Cappadocia family, our aim is to ensure that you leave Cappadocia with beautiful memories. Thank you again for your nice comment. On behalf of all our teammates. We will forward your comment to our teammates. Best regards from Ortahisar

10/10 ดีเลิศ

FRIEDRICH-OLAF

เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 22 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

burak

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 19 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

ELIF KUBRA

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 17 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

emrah

เดินทางกับครอบครัว
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 15 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

8/10 ดี

Sukru

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 15 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

taha

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Muazzam bir otel
Otele girer girmez güler yüzlü çalışanlar ve hızlı bir ekip ile karşılaştık. Odamız mükemmel ötesiydi. Aralık ayında geldiğimiz için soğuktan müzdarp oluruz diye düşündük fakat oda sıcacıktı. Odanın dizaynı kullanılan eşyalar temizliği ve magara otel olmasına ragmen odanın ferahlıgı muazzamdı. Kapadokyada bir çok oteli araştırmış biri olarak söylüyorum ki bu kadar iyisi bence yok. Eşimle hayran kaldığımız bir tatil geçirdik. Tekrar ve tekrar gelmeyi planlıyoruz. İst döneli 2/3 gün oldu aklımız hala otelde. Tam bir dinlenme ve konfor tatili düşünüyorsanız exedra doğru adres. Yalnız kahvaltıdaki ürünlerin kalitesini arttırabilirsiniz. Başkada bir pürüz yok otelde. Şömineyi yaktırmak istedik hemen yardımcı oldular. Oda temizliği vs muazzamdı. Aklında soru işareti olanlara fikir olması açısından detaylı yazmak istedim.
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 14 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

Ömür

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 11 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

FERAY

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Oldukça geniş bir otel. Aile dostu. Otel imkanları, konumu, çalışanların ilgisi çok iyiydi. Yemekler lezzetliydi. Tertemiz bir oteldi. Herşey için teşekkürler.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 10 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

4/10 แย่

hatice

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด
TEMİZLİK KAHVALTI
OTEL EL DEĞİŞTİRMEDEN ÖNCE KONAKLAMA YAPTIĞIMIZ İÇİN TERCİH ETTİK.KONSEPT ÇOK GÜZEL BELİRLİ BİR KALİTEDE FAKAT TEMİZLİK ANLAMINDA CİDDİ EKSİKLİKLER VAR.YATK İÇİNDEN ÇIKAN SAÇ KILLARI BANYO TEMZİLİĞİ KÖTÜYDÜ.KAHVALTISI DA VASAT LEZZET YOK VE ÜRÜNLER BAYATTI.PERONELİ GÜLERYÜZLÜ VE KİBARDI.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก MUSTAFA วันที่ 8 ธ.ค. 2023
Değerli Misafirimiz, Exedra Hotel Cappadocia'daki son konaklamanızla ilgili yorumlarınızı yayınlamak için zaman ayırdığınız için çok teşekkür ederiz. Hizmetlerimizi ve tesislerimizi iyileştirmenin en iyi yolu olduğundan deneyimlerinizi bizimle paylaşmayı takdir ediyoruz. Bahsettiğiniz olumsuz konular bölüm başkanlarımızın dikkatine sunulmuş olup, misafirlerimize sunduğumuz hizmet kalitesini artırmak için çalışmalarımıza devam etmekteyiz. Misafirlerimizin beklentilerinin ötesinde hizmet vermeyi amaç edinen Exedra Hotel Cappadocia olarak, Farkı kendi başınıza deneyimlemek için sizleri tekrar ağırlamanın mutluluğunu yaşamak için sabırsızlanıyoruz. Saygılarımla.

8/10 ดี

Leila

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 8 ธ.ค. 2023
Dear Guest , First of all, thank you for choosing Exedra Hotel Cappadocia for your stay.Your nice comments make us happy and motivated.As Exedra Hotel Cappadocia family, our goal is to ensure that you leave Cappadocia with good memories.Thank you again for your nice comment on behalf of all our teammates. We will communicate your comment to our teammates Best Regards from Ortahisar

6/10 พอใช้

AYTUG

เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก GULCAN OZEL วันที่ 5 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

6/10 พอใช้

ผู้เข้าพักจริง

เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ
Hotels üzerinde fotoğraflarını görerek rezervasyonunu yaptırdığımız oda verilmedi. Sonrasında talep etmemiz üzerinde verildi ama ödediğimizden daha küçük bir odada kalmış olduk. Girişte otel, kullanım, kahvaltı vs hakkında hiç bir bilgilendirmede bulunulmadı. Kahvaltı ortalama. Genel olarak çalışanların profesyonel olduğunu düşünmüyorum. Müşteri ile nasıl iletişime geçilmesi gerektiğine dair pek bilgi sahibi değiller ya da müşteriler varken nasıl davranmanın doğru olacağına dair yönetimsel bir yönlendirme almıyorlar.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก GULCAN OZEL วันที่ 5 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

6/10 พอใช้

özkan

เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก GULCAN OZEL วันที่ 5 ธ.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

10/10 ดีเลิศ

Atilla

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Otelin mimarisi ve guler yuzlu personeli gayet memlun ediciydi Konaklamak isteyenlere tavsiye ederim
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GULCAN OZEL วันที่ 28 พ.ย. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

6/10 พอใช้

Ayhan

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Odaların aydınlatması daha iyi olabilirdi. İlk verilen oda internette gösterilen fotoğraflar ile aynı değildi bu durumu otel görevlilerine söyledik daha sonra odamız havuzlu olan oda ile değiştirildi. Bu yüzden memnun kaldık ama keşke böyle bir durum hiç yaşanmasaydı.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 1 ต.ค. 2023
Dear Guest,Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future.Sincerely Yours.

10/10 ดีเลิศ

ARASH, Campbell

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 19 ต.ค. 2023
Değerli Misafirimiz,Öncelikle konaklamanız için Exedra Hotel Cappadocia'yı tercih ettiğiniz için teşekkür ederiz. Güzel yorumlarınız bizi mutlu ve motive ediyor. Exedra Hotel Cappadocia ailesi olarak amacımız Kapadokya'dan güzel anılarla ayrılmanızı sağlamaktır. Güzel yorumunuz için tekrar teşekkür ederiz. Tüm ekip arkadaşlarımız adına. Yorumunuzu ekip arkadaşlarımıza ileteceğiz. Ortahisar'dan Saygılarımızla

6/10 พอใช้

Bulungu

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
I stayed five nights at this hotel. The hotel room is nice and spacious. Unfortunately, my reservation was messed up and they brought me to a room with three beds when I only requested a double bed on my reservation. The breakfast was okay; they served the same meals every time, and the dinner was lovely. The room I stayed in was not soundproof and had no privacy. The landline phone did not work, and the air conditioner would turn off randomly. The customer service I received from the dining staff was fantastic; I would have given this place a 4/5. However, some of the receptionist staff are terrible and rude. I understand there's a language barrier, and I had to use Google Translate to communicate with some of them. During my check-out, one of the luggage attendant staff demanded that I tip him 100TL for getting my two checked luggage in my room. When I asked if he was joking, he told me it was customary to tip to get checked suitcases in rooms. I would have tipped him if he didn't have a rude demeanor. I would not recommend this place to foreigners, save your money and go elsewhere with better staff hospitality.
การตอบกลับจาก GULCAN OZEL วันที่ 28 ส.ค. 2023
Dear Guest,Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future.Sincerely Yours.

6/10 พอใช้

Semra

ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
Not the best experience
The hotel location isn’t too bad but the service is absolutely terrible for room service. I’ve had to request towels on several occasions and staff don’t seem to know much about the hotel. When using the pool facility, I’ve had to request for towels on two occasions and did not receive it as requested and made a couple of visits to reception. I asked for a menu when by poolside, it never arrived and the staff have zero interest in assisting. When asking staff where the toilets are located when outside your bedroom, they are unable to assist. One staff member advised that there was no toilet near the pool whilst there was, the bathroom continuously overflows with water and there was no door for the bathroom when in the room so you need to request the traveller with you to vacant the room whilst you do your business. The hotel have a lot of work to do with their service and the service of their staff.
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 26 ส.ค. 2023
Dear Guest,Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future.Sincerely Yours.

8/10 ดี

Eva

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
The hotel itself is absolutely gorgeous, with a maze of floors and rooms, beautiful view and the layout and all is spectacular. Plenty of stairs, so be mindful with kids and older people (Luckily our parents got one of the top floor rooms and didn't have to climb all those flights of stairs. The pool was pretty cold and not very big, but it served its purpose and the children loved it. Beautiful, spacious bathrooms and very comfy rooms. We had minor issues with the internet connection. The staff wouldn't give us wifi password and demanded to type it on our devices in person and we noticed other customers at the reception were experiencing the same issue. It wasn't a biggie though. The only downside was when we asked for late check-out (the check out was at noon and we asked to stay until 3pm) and the receptionist wanted to charge us 100 EUR for an additional 3 hrs of stay!!!! This was a ridiculous experience.
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 25 ส.ค. 2023
Dear Guest ,First of all, thank you for choosing Exedra Hotel Cappadocia for your stay.Your nice comments make us happy and motivated.As Exedra Hotel Cappadocia family, our goal is to ensure that you leave Cappadocia with good memories.Thank you again for your nice comment on behalf of all our teammates. We will communicate your comment to our teammatesBest Regards from Ortahisar...

10/10 ดีเลิศ

Lucy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Stunning hotel with amazing views surrounding the property and very chilled vibes. The rooms are lovely, a good size and give you a cave like experience. They are clean, the beds are comfortable and there are cute courtyards to chill in, outside your rooms. Spectacular views from the pool, it’s slightly small but it was very clean and perfect temperature. Breakfast was delicious, with a wide variety of options and a beautiful courtyard to eat it in. We didn’t eat in the restaurant but the views are stunning from the rooftop and we had some drinks there. A special shout-out to Eray and Ismail who went above and beyond to look after us during our stay. Great location, with very friendly locals and great souvenirs on offer demonstrating the area’s craftsmanship. The area is not very crowded and feels a more authentic Turkish experience.
การตอบกลับจาก GULCAN OZEL วันที่ 21 ส.ค. 2023
Dear Guest ,First of all, thank you for choosing Exedra Hotel Cappadocia for your stay.Your nice comments make us happy and motivated.As Exedra Hotel Cappadocia family, our goal is to ensure that you leave Cappadocia with good memories.Thank you again for your nice comment on behalf of all our teammates. We will communicate your comment to our teammatesBest Regards from Ortahisar...

2/10 แย่มาก

Murat

เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Wir haben erste Tag nicht richtige Zimmer bekommen. In der Zimmer keine Klimagerät und ein Ventilator und eine kleine jacuzzi. Das Problem ist durch die expedia hat gesagt beim Rezeption.Weil alle crown suite zimmer voll aber beim expedia ist frri zeigt. Ab 2. Tag richtige zimmer bekommen aber ich habe für beide tag teurer Zimmer bezahlt.
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 12 ก.ย. 2023
Dear Guest,Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future.Sincerely Yours.

8/10 ดี

Fatma

ชื่นชอบ: ความสะดวกสบายของห้องพัก
Exedraya daha öncede gelip konaklamıştık ve çok memnun kalmıştık herşey aşırı kaliteliydi.kahvaltıdaki peynir markasından yastığa kadar sabuna kadar aşırı kaliteli ürünler kullanılıyordu.ama bu sefer kahvaltı hüsran çıktı.çalışan eleman sayısı fazla ancak ona rağmen toplamda 4 masa kahvaltı yaparken bile çayımızı kalkıp kendimiz aldık geldik .oda temizliği güzeldi ancak eksikler vardı odada önemli olmasada öncekine kıyasla eksikti bazı şeyler .havuz ve çevresi temizlenmedi bu bizi rahatsız etti .ertesi sabah havuza girdiğimizde yine havuzun çevresi kirliydi .kahvaltı kalitesi maalesef düşmüştü,sıcaklar çok basit ve yetersizdi.ekstra ya da seçenek yoktu .patates,menemen ya da tost gözleme vs yoktu.kabak kızarma haşlama yumurta ve omlet vardı.Kocaman otelde 5 tane şezlong olması sıkıntıydı .bir saat kadar şezlong bulunmasını bekledik ama bulunmadı maalesef .saat 14.00 te otele gelmemize rağmen odalar yeni temizlenmeye başlamıştı .epey zaman kaybı yaşadık .buna istinaden ertesi gün çıkışta bize tölörans sağladı resepsiyon teşekkür ederiz.ayrıca oda olarakta çok güzel bir oda temin etti resepsiyondaki hanımefendi ayrıca teşekkür ediyorum .
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 14 ส.ค. 2023
Değerli Misafirimiz Fatma Hanım,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür eder, sizleri tanımaktan mutluluk duyduğumuzu bilmenizi isteriz.Exedra Hotel Cappadocia ailesi olarak amacımız; misafirlerimizin otelimizden mutlu ve güzel anılarla ayrılmasını sağlamaktır. Bu nedenle, değerlendirmeniz bizleri onurlandırmakta ve motive etmektedir.Sizleri en kısa zamanda tekrar aramızda görmek dileklerimizle.Güzel Atlar Diyarı Kapadokya'dan sevgilerle.

6/10 พอใช้

Jan

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Unfortunately the personal stuff on the reception was horrible. They were not helpful or kind. We asked them twice which time our shuttle will come on the next day for the transport to the airport and they have said the wrong time. We got confirmed the time even in handwritten form. Furthermore the stuff on the reception couldn’t speak English as well and they didn’t care if you tell them problems or concerns. The food in the restaurant was good and also the personal stuff in the restaurant was nice and very friendly. The hotel itself is nice and the rooms are pretty. Unfortunately the cleaning stuff forgot also the dirty cleaning sponge in the room which represents not really a good side in point of the workers and their motivation. Nevertheless, it would be for the hotel itself good to present educated stuff on the reception because it’s the first image from the hotel.
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 14 ส.ค. 2023
Dear Guest,Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future.Sincerely Yours.

2/10 แย่มาก

Münib

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก MUSTAFA POLAT วันที่ 30 ส.ค. 2023
Dear Guest,Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future.Sincerely Yours.

10/10 ดีเลิศ

UFUK

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
GREAT HOTEL IN CAP.
GREAT HOTEL IN A NICE DESTINATION. CAPPADOCIA THE AMAZING WORLD
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Gülcan OZel วันที่ 29 ก.ค. 2023
Değerli Misafirimiz Goncagül Hanım,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür eder, sizleri tanımaktan mutluluk duyduğumuzu bilmenizi isteriz.Exedra Hotel Cappadocia ailesi olarak amacımız; misafirlerimizin otelimizden mutlu ve güzel anılarla ayrılmasını sağlamaktır. Bu nedenle, değerlendirmeniz bizleri onurlandırmakta ve motive etmektedir.Sizleri en kısa zamanda tekrar aramızda görmek dileklerimizle.Güzel Atlar Diyarı Kapadokya'dan sevgilerle...

8/10 ดี

EMRE

เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก EXEDRA GM วันที่ 1 มิ.ย. 2023
MERHABALAR EMRE BEY GÜZEL YORUMLARINIZ İÇİN EXEDRA AİLESİ OLARAK TEŞEKÜR EDERİZ.HER ZAMAN YİNE BEKLERİZ

10/10 ดีเลิศ

Goncagül

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Harika bir oteldi görevli arkadaşların samimiyeti ilgisi çok güzeldi
เข้าพัก 2 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Şaziye YEMENİCİ/Guest Services วันที่ 28 ก.พ. 2023
Değerli Misafirimiz Goncagül Hanım,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür eder, sizleri tanımaktan mutluluk duyduğumuzu bilmenizi isteriz.Exedra Hotel Cappadocia ailesi olarak amacımız; misafirlerimizin otelimizden mutlu ve güzel anılarla ayrılmasını sağlamaktır. Bu nedenle, değerlendirmeniz bizleri onurlandırmakta ve motive etmektedir.Sizleri en kısa zamanda tekrar aramızda görmek dileklerimizle.Güzel Atlar Diyarı Kapadokya'dan sevgilerle...

8/10 ดี

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Kahvalti cok basarisizdi.
เข้าพัก 1 คืน, มกราคม 2023
การตอบกลับจาก GULCAN OZEL วันที่ 14 ส.ค. 2023
Thank you very much for taking time to post your comments on your recent stay at Exedra Hotel Cappadocia. We appreciate sharing your experiences with us, as it is the best way for us to improve our services and facilities. The negative issues that you mentioned have been brought to the attention to our heads of departments and we keep working on improving the quality of service we offer for our guests.We, Exedra Hotel Cappadocia who aim for serving beyond our guests’ expectations, are will looking forward to having the pleasure of welcoming you back to experience the difference by your self in the near future.Sincerely Yours.

10/10 ดีเลิศ

Shane

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Exedra hotel Cappadocia ❤️🥂
I will highly recommend this hotel to anyone. The staff are lovely, especially the Guest relations manager. I regret for not spending more days in Cappadocia and enjoy a bit more of the amazing comfort and service that the hotel has to offer. The infrastructure is well maintained and in good condition. The staff went above and beyond to ensure that our stay at the hotel was comfortable and enjoyable. The hotel is near to a few restaurants, ATM machines, and small shops. I will highly recommend booking a taxi with the hotel when planning to go to Urgup (around 5 minutes drive from the hotel) and other places.
เข้าพัก 1 คืน, มกราคม 2023

2/10 แย่มาก

Rahma

เข้าพัก 2 คืน, ธันวาคม 2022
การตอบกลับจาก Aleyna Göz / Misafir İlişkileri Sorumlusu วันที่ 11 ธ.ค. 2022
Değerli Misafirimiz Rahma Hanım,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz.Exedra Hotel Cappadocia ailesi olarak amacımız, siz kıymetli misafirlerimize kaliteli bir hizmet sunmaktır. Bu doğrultuda yapmış olduğunuz değerlendirmenizin bizleri derinden üzdüğünü bilmenizi isteriz. Sizler için hazırlanan ve seçmiş olduğunuz kategoride olan 119 no'lu odamıza giriş yaptınız, sonrasında ise tasarım küvetli bir oda istediğiniz için 101 no'lu odamıza değişim yaptık.Şömine talebinize istinaden şömineniz yakıldı. Odanızın soğuk olmasını bildirmenize istinaden ise odanızın ısıtması derece yükseltildi ve ek olarak ısıtıcı yönlendirildi. Sonrasında ise bizlere ısıtma problemi hakkında geri bildirim gelmediğini sizlere belirtmek isterim. Kapadokya'da da bir aileniz olduğunu bilmenizi ister, sizleri tekrar aramızda görmekten mutluluk duyarız.Saygılarımla,

8/10 ดี

ISMAIL

เข้าพัก 2 คืน, ธันวาคม 2022
การตอบกลับจาก Aleyna Göz / Misafir İlişkileri Sorumlusu วันที่ 7 ธ.ค. 2022
Değerli Misafirimiz İsmail Bey,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz.Exedra Hotel Cappadocia ailesi olarak amacımı;, sizlere, keyifli ve güzel anılarla dolu bir tatil yaşatmaktır. Bu doğrultuda yapmış olduğunuz değerlendirmeler bizler için çok kıymetlidir.Değerlendirmenizi ekip arkadaşlarım ile paylaşacağımı belirterek, sizleri tekrar aramızda görmekten mutluluk duyacağımızı bilmenizi isteriz.Ortahisar'dan sevgilerimizle...

10/10 ดีเลิศ

Elif

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, ธันวาคม 2022
การตอบกลับจาก Aleyna Göz / Misafir İlişkileri Sorumlusu วันที่ 5 ธ.ค. 2022
Değerli Misafirimiz Elif Hanım,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür eder, sizleri tanımaktan mutluluk duyduğumuzu belirtmek isteriz.Kıymetli değerlendirmenizi ekip arkadaşlarım ile paylaşacağımı bilmenizi isteriz.Kapadokya'dan sevgilerle...

10/10 ดีเลิศ

Laura

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great place and great service. Everything was perfect!
การตอบกลับจาก Aleyna Göz / Guest Relations วันที่ 13 พ.ย. 2022
Dear Guest Laura,First of all, thank you for choosing Exedra Hotel Cappadocia for your stay.Your nice comments make us happy and motivated.As Exedra Hotel Cappadocia family, our goal is to ensure that you leave Cappadocia with good memories.Thank you again for your nice comment on behalf of all our teammates. We will communicate your comment to our teammatesBest Regards from Ortahisar...

10/10 ดีเลิศ

Demet

เข้าพัก 1 คืน, ตุลาคม 2022
การตอบกลับจาก Aleyna Göz / Misafir İlişkileri Yetkilisi วันที่ 22 ต.ค. 2022
Değerli Misafirimiz Demet Hanım,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür eder, sizleri tanımaktan mutluluk duyduğumuzu belirtmek isteriz.Exedra Hotel Cappadocia ailesi olarak amacımız, siz kıymetli misafirlerimize unutulmaz bir Kapadokya deneyimi yaşatmaktır. Bu doğrultuda, yapmış olduğunuz değerlendirmeler bizler için oldukça önemlidir.Bizleri onurlandıracak ve motive edecek bu değerlendirmenizi tüm ekip arkadaşlarım ile paylaşacağımı bilmenizi ister, sizleri tekrar aramızda görmekten mutluluk duyarız.Kapadokya'daki eviniz Exedra'dan sevgilerimizle...

2/10 แย่มาก

Ilknur

เข้าพัก 1 คืน, ตุลาคม 2022
การตอบกลับจาก Aleyna Göz / Misafir İlişkileri Yetkilisi วันที่ 22 ต.ค. 2022
Değerli Misafirimiz İlknur Hanım,Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz.Siz kıymetli misafirlerimizi yorumları ve değerlendirmeleri, bizler için oldukça önem arz etmektedir. Bu doğrultuda, yapmış olduğunuz değerlendirmenizin Exedra Hotel Cappadocia ailesi olarak bizleri derinden üzdüğünü belirtmek isteriz. Kapadokya bölgesinin en büyük otellerinden biri olarak amacımız; siz değerli misafirlerimize unutulmaz bir deneyim yaşatarak, yöremizden mutlu ve güzel anılar ile ayrılmalarınızı sağlamaktır. Expedia ve web sitemizdeki fiyat farkı, sizlerin üyelik durumuna, otelimizin çukur tarihlerine ve yoğunluğuna göre her otelde olabileceği gibi değişiklik gösterebilmektedir. Otelimiz bünyesinde 9 kategoride odalarımız bulunmakta ve her biri birbirinden farklı dekore edilmiştir. Tercih ettiğiniz odamız, Standart kategorisinde olmasına rağmen; sizleri daha üst kategoride ve ödemiş olduğunuz tutarın üzerinde olan bir odaya ücretsiz upgrade ettiğimizi bilmenizi isteriz. Sizler için hazırlanan ve seçtiğiniz kategorinin üzerinde size verilmiş olan odamız, en çok beğenilen manzaralı odalarımızdan biridir. Aynı zamanda, ekip arkadaşlarım sizlere oda değişimi için Suit oda seçeneği de sunmuşlardır. Sizinle yaptığımız telefon görüşmesinde memnuniyetsizliğinizin bu durumdan kaynaklı olduğunu belirtmenize istinaden, değerlendirmenize karşılık bilgilendirme yapılmıştır.Sizleri tekrar aramızda görmek umuduyla..Kapadokya'dan Sevgiler,

10/10 ดีเลิศ

Aynur

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, ตุลาคม 2022
การตอบกลับจาก GULCAN OZEL วันที่ 14 ส.ค. 2023
Değerli Misafirimiz Aynur Hanım,Öncelikle konaklamanızda otelimizi tercih ettiğiniz için teşekkür eder, sizleri otelimizde ağırlamaktan mutluluk duyduğumuzu bilmenizi isteriz.Exedra Hotel Cappadocia ailesi olarak amacımız, siz değerli misafirlerimize unutulmaz bir deneyim yaşatmaktır. Bu esnada, sizlerin değerlendirmeleri bizler için önem arz etmektedir. Sizleri memnun etmeyen durumları tarafınızdan öğrenmek isteriz.Kapadokya'dan sevgilerimizle...

8/10 ดี

AHMET ILKER

เข้าพัก 2 คืน, กันยายน 2022
การตอบกลับจาก Aleyna Göz / Misafir İlişkileri Sorumlusu วันที่ 2 ต.ค. 2022
Değerli Misafirimiz Ahmet Bey,Öncelikle konaklamanızda otelimizi tercih ettiğiniz için teşekkür eder, sizleri otelimizde ağırlamaktan mutluluk duyduğumuzu bilmenizi isteriz.Exedra Hotel Cappadocia ailesi olarak amacımız, siz değerli misafirlerimize unutulmaz bir deneyim yaşatmaktır. Bu esnada, sizlerin değerlendirmeleri bizler için önem arz etmektedir. Sizleri memnun etmeyen durumları tarafınızdan öğrenmek isteriz.Kapadokya'dan sevgilerimizle...

6/10 พอใช้

Keith, Fort Worth

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
1) I’ve never experienced a hotel stay at this price point that didn’t have air conditioning. Rooms use radiant heat for winter. In the middle of September, our room was apparently prepared for winter. Because the temperature in the room climbed through the night while the temperature outside went down. Without air conditioning to cool the room, it became miserable as the night went on. We were able to open the windows. But, the arid, calm climate made it difficult to cool so late into the early morning. 2) Our breakfast eating area was bombarded with flies. It greatly distracted from what was otherwise a typical, rich, self-service, Turkish breakfast. Both issues could easily have been addressed by the installation of fans. But, the property is built for aesthetics rather than comfort.
เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก Aleyna Göz / Guest Relations วันที่ 14 ก.ย. 2022
Dear Guest Keith,Thank you for choosing us on your stay.Due to the geographical location of our region, we would like to point out that there is no need for technological heating and cooling in cave and rock concept hotels. These rooms have heating and cooling facilities. You reservation room category, there is information that air conditioning is available in some rooms. When you wrote to us from Expedia, we said that we would upgrade with air-condition room. The chapel and our garden were very much appreciated by our guests. Our breakfast is open buffet and Turkish breakfast.Since our garden is an open area, it is normal for bees and flies. We cannot interfere with nature. However, we have measures. It is medicated 2 times a day, morning and evening. At the same time, a fan works in our breakfast buffet. Our food is covered. There is also a closed part of our breakfast area.Best Regards,

10/10 ดีเลิศ

MAHRIJEMAL

เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก Aleyna Göz / Misafir İlişkileri Yetkilisi วันที่ 5 ก.ย. 2022
Dear Guest Mahrijemal,First of all, thank you for choosing Exedra Hotel Cappadocia for your stay.Your nice comments make us happy and motivated.As Exedra Hotel Cappadocia family, our goal is to ensure that you leave Cappadocia with good memories.Thank you again for your nice comment on behalf of all our teammates. We will communicate your comment to our teammatesBest Regards from Ortahisar...

8/10 ดี

Muhammet

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Otel çok güzel görünüyor Fakat odalar berbat Helede klimalı oda değilse hiç kalmayın
เข้าพัก 2 คืน, สิงหาคม 2022
การตอบกลับจาก Aleyna Göz / Guest Relations วันที่ 31 ส.ค. 2022
Değerli Misafirimiz Muhammet Bey,Öncelikle Exedra Hotel Cappadocia'dan esenlikler diler, sizleri otelimizde ağırlamaktan mutluluk duyduğumuzu belirtmek isteriz.Exedra Hotel Cappadocia ailesi olarak amacımız, siz kıymetli misafirlerimizi otelimizde en iyi şekilde ağırlamaktır.Bu doğrultuda yapmış olduğunuz değerlendirme için sizlere açıklama yapmak isteriz.Rezervasyonunuzu bildiğiniz üzere Standart oda için yaptırmıştınız. Misafirlerimizin odalarını seçtikleri kategori üzerinden ayarlamaktayız. Aynı zamanda, klimalarımızın Deluxe oda ve üst kategorilerdeki odalarımızda mevcut olduğunun bilgisi tüm misafirlerimize önceden aktarılmaktadır. Fiyatlarımız ve odalarımız doğru orantıda olacak şekilde hizmet vermekteyiz. Bizlere oda sıcaklığından rahatsız olduğunuzu dile getirdiğinizde, sizlere hiç vakit kaybetmeden Standart odanın iki üst kategorisi olan Chapel kategorisinde ve klimalı bir odaya müsaitliğimiz doğrultusunda ücretsiz upgrade ettik. Bu nedenle, yapmış olduğunuz değerlendirmenin bizleri derinden üzdüğünü bilmenizi isteriz.Saygılarımla,

10/10 ดีเลิศ

jake

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Amazing property! It was a beautiful hotel, the restaurants had great food and the staff were super friendly. Highly recommend
เข้าพัก 7 คืน, สิงหาคม 2022
การตอบกลับจาก Aleyna Göz / Guest Relations วันที่ 29 ส.ค. 2022
Dear Guest Jake,Thank you for choosing us. We appreciate your feedback.We look forward to hosting you again at Exedra Hotel Cappadocia.Best Regards,

10/10 ดีเลิศ

Yavuz

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Otel ve çalışanlar kusursuzdu.
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก Aleyna Göz / Guest Relations วันที่ 26 ส.ค. 2022
Değerli Misafirimiz Yavuz Bey,Öncelikle Exedra Hotel Cappadocia'dan esenlikler diler, sizleri otelimizden ağırlamaktan mutluluk duyduğumuzu belirtmek isteriz.Sizlerin güzel yorumları ile değerlendirilmek bizleri onurlandırmakta ve mutlu etmektedir. Bu nedenle, güzel değerlendirmenizi tüm ekibimizle paylaşacağımdan emin olabilirsiniz.Konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz.Kapadokya'dan sevgilerimizle...

10/10 ดีเลิศ

Michael

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
tolle Unterkunft -Leider ist das Wlan in den Zimmern sehr langsam bzw. teils fast nicht funktionsfähig -in eineigen Zimmern gibt es keine Klimaanlage und die Räume sind stickig und dunkel dennoch: tolles Ambiente
เข้าพัก 3 คืน, สิงหาคม 2022
การตอบกลับจาก Aleyna Göz / Guest Relaitons วันที่ 23 ส.ค. 2022
Dear Guest Micheal,First of all, thank you for choosing Exedra Hotel Cappadocia for your stay.Your nice comments make us happy and motivated.As Exedra Hotel Cappadocia family, our goal is to ensure that you leave Cappadocia with good memories.Thank you again for your nice comment on behalf of all our teammates. We will communicate your comment to our teammatesWe will focus on improving our staying according to your feedback.Best Regards from Ortahisar...