"Staff were friendly and excellent and location is what we expected and room and comfort was very good.
The only thing we were not too happy was the free drink with the meal which was house wine as we had RED and WHITE which were not very good as we did express that to the staff there? Also There were no BRANDY in the evening on Saturday around 9pm?"
"Friendly staff, and good value for money. The area is very close to the city center, restaurants, shopping centers. It wasn't the first time I chose this hotel for my staying at Norwich!"
"Fantastic stay in the Hatfield Lodge Room 2 was great, spacious, quiet, clean. The shower room was lovely large, i feel it maybe a cleaning product used but it seem to leave the floor very slippery and the shower could do with some anti slip texturing on the tray and a handrail for safety. Only down side needs plugs next to the bed. Apart from those points would happily stay again. "