When reserving the hotel, I chose the option to pay for hotel accommodation by checking in at the hotel. For reasons known only to them, the hotel charged my reservation a few days earlier by charging the card registered in my profile on hotels.com. This was a business trip and I should have paid for the accommodation with a company card, not my personal one. And that's why I chose the price where I pay in hote. Otherwise, if I wanted to be charged from my private card, I would choose a price that is non-refundable and cheaper.
This is very unprofessional. The room is dirty, not cleaned properly. Many things are broken...
The breakfast was not very good. I had breakfast included in the accommodation while others paid extra and it is very unfortunate that someone pays for such a breakfast.
I chose this accommodation only because the rest of the group stayed in that hotel.
I do not recommend!