Search Hotels in Upper South Providence, Providence

"everything was perfect"

"Clean, employee at check in was great. There was no hot water in the morning and for being advertised as sound proof heard the elevator all night."

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"Garage parking $25 every time you reenter. Huge line 45 wait to check in. "

"The staff was friendly ebough once you got them to pay attention to you. We walked my the front desk 5 or 6 times and the person did not even look up. The pool was tiny and dirty. The bath tub was yellowing and still had the previous occupants hair. The bed was very uncomfortable and the sheets made my skin itch. The occupants in a neighboring room blasted loud thumping music until 3am the first night. I said something at the desk in the morning. They apologized and said to call down if it happened again. Secong night the music started again at 11pm. I called down and reported it and gave as much info. As possible, thought it was coming from next room. Hung up and they called back 30 minutes later saying the people in next room just checked in and couldn't be them. I said it could be below us or that room, but i wasn't sure. They said they would check. Another 30 to 45 min. later heard knocking on door next to us. Music turned very low. Less disturbing. 30 minutes later music back up. Husband called front desk and said music was loud again, shaking walls. Desk clerk started arguing with him and was told by my husband that we had a 4hr. Drive next day and to fix it! When husband spoke loudly, music turned down slightly. Another 30 minutes, knock on next door and music Finally! shut off. Very poor service by hotel. Very poor sleep! Very unhappy stay. Wont use this hotel again."

"We had a great stay. The staff was great, hotel was clean our room was spacious. "

"While I was very happy with the comfort, pool area and adjoining restaurant I was bit surprised that there was no airport shuttle. That, however was my fault for not confirming if there was one. What concerned me was that the front desk person suggested I (a lone female with two suitcases) walk to the airport at 3:30 in the morning to catch my 5am flight and proceeded to show me what street to walk down to cut through a parking garage….I took an Uber and it was a five minute drive. There is no way I could have walked it in the middle of the night. I googled mapped a walking route and it was 25 minute walk. Staff should not be suggesting people walk it. I can only imagine if some confused person took that walk, ending up lost or late for their flight or worse. "

"There is a church providing meals to the homeless across the street- I stayed to be able to walk to the convention center but the street had people on it at all hours of the day and night who were struggling with their mental health and I did not feel safe as a woman with my children walking on the street. Please be aware as I saw no other reviews that mentioned this. The hotel itself is fine and if you valet and get in your car and leave it’s ok. "

"Fine"