University of Lleida

recently flew with Delta Air Lines and had a very disappointing experience. I paid for my seat and followed the baggage rules by bringing one carry-on bag and one personal item, but the staff still forced me to check my carry-on at the gate, saying there was no overhead space available. What made the situation even more frustrating was that after boarding, I could clearly see there was still space available in the overhead cabinet for my bag. My medicine and fragile glass souvenirs were inside the carry-on, and I couldn’t access them during the flight. When I received my luggage after landing, several items were damaged. On top of that, the staff was rude and unhelpful throughout the situation, which made the experience even worse. I understand flights can be crowded, but passengers who pay for their seats and follow the rules deserve respectful treatment and accurate information. Very disappointing experience overall.

Location is very good for shopping.

There was one night where our power went out when we arrived back to the hotel at 12pm. The receptionist did not explain what occurred when we walked in so we had to find out in our room. Turns out, the city was working on the electricity and was unknown when it would turn back on. Good thing I brought my portable charger. Other than this occurrence, the stay was very pleasant. The hotel was clean, in an amazing location, and safe!