Dear Jeff, Thank you for choosing Extended Stay America and for your kind remarks! We're delighted you found our location convenient, with plenty of dining options nearby. Many guests also compliment us on the variety of shopping and restaurants in the area. It was a pleasure hosting you, and we look forward to welcoming you back in the future!Sincerely,Hotel Management

Dear Darrell, Thank you for being our guest at Extended Stay America. It is nice to know you had a good stay. However, we are sorry for the concerns that you mentioned. Our front desk team is always there to help you. We appreciate your feedback and hope we have a future opportunity to serve you again.Sincerely,Hotel Management

Dear Lynn, Thank you for choosing Extended Stay America and taking the time to share your experience. We're glad that you found our hotel to be conveniently located and affordable for your overnight trip. It's important for us to provide a smooth and easy registration process for our guests, and we're pleased that we met your expectations in this regard. It was a pleasure to have you as our guest, and we hope to have the opportunity to serve you again in the future.Sincerely,Hotel Management

Dear Larisa, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim for a great guest experience and let our staff know when you complement their work. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management

Dear Jim, Thank you for reviewing our hotel. We are also sorry for the issues you experienced with the front desk. We are looking into the matter to see what went wrong. We will take appropriate measures with our team members and train them to handle such situations better. Thank you once again for your feedback; we wish you all the best for your future travels.Sincerely,Hotel Management

Dear Cindy, Thank you for reviewing your stay. We are happy your overall experience was good. However, we want to apologize for the breakfast concerns which kept it from being perfect. Your words are shared with the team for further action. We appreciate you choosing our hotel and hope you will allow us another opportunity to accommodate you at Extended Stay America whenever your travels bring you to our area.Sincerely,Hotel Management

Dear joseph, Thank you for your feedback on your recent stay. We apologize for the issues with the linens and towels and the inconvenience with breakfast. We will address these concerns with our team and strive to provide a better experience for our guests in the future. Please let us know if there is anything else we can do to make things right. We hope to welcome you back soon.Sincerely,Hotel Management

Dear Chris, Thank you for taking the time to share your experience with us. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management

Dear Susanne, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Laura, we are pleased you had an energizing and fulfilling stay at Extended Stay America. Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again and safe travels.Sincerely,Hotel Management

Dear Lyndon, we are sorry about the circumstances that brought you to us. But, we are glad a difficult day was made better by our devoted staff. It is very kind of you to recognize our service. We look forward to having you as our guest at Extended Stay America again whenever your travels bring you back to the city. Sincerely,Hotel Management

Dear Alena, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management

Dear Tammy, thank you for choosing our hotel. Please accept our apologies for not providing exceptional hospitality during your stay. Our intention is never to disappoint a guest; your feedback is essential to us. We hope you will return to experience us as you should have on this visit. Thank you again, and safe travels. Sincerely, Hotel Management

Dear Elizabeth, thank you for choosing Extended Stay America. It's great to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their items from the home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. Please accept our apologies for not communicating this to you at check-in. Thank you so much for staying with us, and we look forward to your next visit. Sincerely, Hotel Management

Marie, thank you for posting a review of your recent stay with us. We are sorry for the disappointment you had with the breakfast we offer. We are grateful for your comment, and we will share this with our food and beverage team so we can learn and improve accordingly. We hope you enjoyed the others aspects of our hotel and will consider a return visit for a much better experience. Sincerely, Hotel Management

Lindsey, thank you for being our guest at Extended Stay America. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management

Carmella, thanks for posting a review of your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our well-appointed rooms, and our convenient location. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management

Luz, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

Kathryn, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management