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"Do not book the Studio room! Upgrade to the Villa or don’t stay here. The Studio rooms are barely bigger than a prison cell and are nowhere near 5 star hotel quality. The property is neat and the staff are so nice. Just don’t book the Studio rooms. "

"It is a beautiful location. Stunning pool and surrounds - unfortunately the condition of the timber walkways is a real concern. Crystalbrook Byron has to spend a lot of time and money to replace and make good these walkways, to lift their profile and compete in this retreat space."

"Everything about the cabin was excellent. Clean, Friendly staff, Great service and great location. "

"The room we had had been upgraded which was lovely. The room was clean and staff were friendly on check in. We have a Land Cruiser Troopy which did fit under the carport 👍. We did find the traffic noise was quite loud. It was a comfortable stay."

"Best in Ballina "

"Location was ideal. Lovely, quiet and clean 👌"

"There is no staff on location, so if anything goes wrong, you get a sorry via text. The main phone number is disconnected. You can't actually reply to the text that they send you the information from. Personally I'd give it a wide birth."

"The location was great! The view and the ambience made the stay worth it. However, I'd say he cabin needs a good pest treatment. While spiders and bugs are acceptable in the hinterlands, we've seen cockroaches of various sizes."

"Was ok for price of stay"

"Easy parking. Spacious, Bali-nesque room, good bathroom with excellent shower"

"Friendly staff helpful just one thing with the room needed more than one pillow on the bed"

"Excellent property from the greeting on arrival, beautiful room, friendly owners and staff and nothing was too much of a problem. Then to top it all off, a very impressive breakfast. I will be staying there any time I am visiting Ballina."

"Well-appointed, comfortable cabin in a lovely setting. Interior is spacious with kitchen area separated from living area and bedroom. Bathroom is a bit cramped with cabinet overshadowing the sink. Furnishings are in excellent condition and comfortable. Interesting art work on the walls. "

"Motel had seen better days and was a bit down at heel. Room was very basic for the high price and in-stay service was minimal."

"Room and property was well maintained. Only negative was they used a heavily rose scented cleaner in the room."