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"This location needs major updates. Curtains stained. Walls chipped. Noise of people and music through the night til 2am."

"No shampoo in bottle in shower. No towel bars to hang wet towels on. Elastic in bottom sheet was so stretched out, it wouldn't stay on the corner of the mattress."

"Facilities were beautiful and very well laid out. Felt luxurious to this weary traveler."

"Couldn’t ask for better"

"Pam is such a wonderful person!"

"We stayed overnight on our way to another destination and thought a stop at the Great Lakes Outlets would be fun. Hotel was in a good location right next to the mall, lots of restaurants, warmly greeted on arrival, all the staff were friendly and very helpful. Highly recommend and we'll stay again next time we visit Great Lakes Outlets."

"Just needed to stay closer to a venue for a wedding. Great location with things to do. Overall really happy with the hotel"

"One elevator was constantly out of order."

"It was just OK, but it served our purpose and the price was right."