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"From check-in to checkout Sarah and Melike were great, always helpful and with a smile."

"Wow, this hotel is something. The breakfast buffet and dinner service is incredible, as were all of the kids activities. Our 9 year old had a blast on the slides and in the kids/teens rooms. The outdoor pools are quite something. We hope to be able to come back during ski season to enjoy the ski in/out options!"

"good"

"Very nice and friendly staff also fabulous food at restaurant"

"Always the very best service - the staff make you feel like home! The front desk manager, Robert, has been making me feel welcome since my first trip there in 2022. My wife loves the fragrance of the hotel. Thanks Falkensteiner! "

"My stay at the hotel was nothing short of exceptional, thanks to the outstanding hospitality and first-class dining service I experienced. The staff went above and beyond to ensure every need was met with warmth and professionalism, making me feel truly valued. The restaurant’s food was phenomenal, with every dish prepared to perfection, offering a delightful culinary experience that rivaled top-tier establishments. A special shout-out to the manager, David Messina, whose personal attention to each guest was remarkable—he took the time to connect with everyone, ensuring we all felt welcomed and appreciated. I can’t wait to return! "

"We had a lovely stay and would love to return sometime in the future. Our children loved the pool area, the food was great, and we had a great room. I only wish we were able to stay longer. "

"Been here for the last 2 years. will come again"

"Great hotel and perfect for the slopes. Unfortunately booked as pay on arrival but they take payment 1 month before directly off your credit card. So you lose the key points too. Very poor that thus website pass on the sensitive data. "