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"Clean"

"The room was exceptionally spacious and full of character. Many hotels are a bit soulless but this is far from the case here. The staff were professional, friendly and always with a smile. I've seen a few reviews have commented on 'hidden charges' - breakfast isn't included but this is clear from the very start and there's no pressure to eat here in the morning. If you do, however, the food is excellent (we had dinner) and reasonably priced. I would definitely recommend this hotel."

"I really enjoyed this hotel and a special mention the staff "

"Wonderful landing spot in Norwich! Clean, bright, spacious, and cozy room, calm and friendly atmosphere, and super kind, responsive hosts. Great location too; easy walk to the city centre, but peaceful and beautiful residential neighborhood."

"An excellent hotel with very good facilities."

"A lovely little find, perfectly located for a trip on The Broads, or sitting watching the boats and wildlife. Great sized rooms. Excellent choice of breakfast freshly cooked. Enjoyed a couple of evening meals on site. Staff go above a beyond and are icing on the cake at this lovely old hotel. "

"Excellent hotel. Highly recommended. Going to stay again. "

" Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. "

"Superb accommodation and excellent food"

"Lovely hotel. Nice room and helpful staff. Great dog-friendly restaurant with good food. Really great location for exploring Norfolk by car"

"An old-fashioned hotel in an old building but there's nothing wrong with that - it has character, unlike a lot of modern anodyne ones. Service was exceptional: accommodating and friendly. It is located dead in the centre of the old town and is ideally placed for exploring it (and for staggering back from the pubs!). It also has a well regarded Thai restaurant on the ground floor, so no need to go far if you don't want to. There is free parking at the back. I would certainly stay again if I was...

"Clean room, very friendly staff, just 5 minutes walking distance to Central Station, 15 to the Castle. Their motto “Affordable comfort for everyone” suits well. Will definitely consider this hotel when going to Norwich again."

"Lovely hotel and staff. Dinner and breakfast was superb. Thank you."

"Stayed here before and will be staying again for sure! Great place with really friendly staff. "