I stayed for three nights to visit my son at the university. Convenient location for multiple trips to see him, and have plenty of options for meals.near the hotel.
Marc
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Hotel Staff วันที่ 18 เม.ย. 2024
Thank you for choosing Holiday Inn Express & Suites Tuscaloosa- University for your stay! We are happy to hear you enjoyed your stay and we look forward to serving you in the future.
Elevator certification expired & problem at check-out with Expedia payment. Hotel let me leave but said they were having problems with Expedia payments
There wasn’t anything I didn’t like about the property. My grandkids enjoyed the complimentary hot chocolate and cookies. Everything thing was very clean and super friendly staff. Great choices for breakfast just cook the sausage and bacon a little less.
LaRonda
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Management วันที่ 8 ธ.ค. 2023
Thank you for the wonderful feedback, LaRonda! We look forward to seeing you on your next trip to Tuscaloosa!
2nd day into our stay we noticed the peep hole to our room was actually turned around. People from the hallway could look into our room. My husband had to fix it. We told the front desk but she didn’t have much to say
Kristy
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Management วันที่ 19 พ.ย. 2023
Thank you for your feedback, Kristy. The issues you reported were given to management and the correct department so that this issue can be corrected. We are very sorry for the issues that your experienced during your stay with us. We hope you consider staying with us again in the future, so that we can make it up to you.
It was great!! Decorated for UA game great breakfast. Hot cocoa bar the girls loved. Very nice room comfy bed nice lotions shampoos to use close to UA and mall. Nicely lit parking lot.
Sharon
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Management วันที่ 19 พ.ย. 2023
Thank you for your wonderful feedback, Sharon! We hope to see you again soon!
Thank you for the great review, Cary! We look forward to seeing you again soon!
8/10 ดี
Alexandra, Hazleton
เดินทางกับคู่รัก
12 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Basic, as expected -but very clean, great staff-(they're all always friendly and helpful!). Gym well-equipped. Entrance/exit off Veterans not always easy, but overall a decent location.
Alexandra
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Management วันที่ 19 พ.ย. 2023
Thank you for your feedback, Alexandra! We look forward to seeing you again soon!
Nice Greeting.
One problem was I asked for a room NOT BY THE ELEVATOR OR ICE MACHINE
I am a very light sleeper
The room we were given was right across from the elevator.
But it was a suite so I didn’t heat too much
Alice
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Management วันที่ 30 ต.ค. 2023
Hello Alice, we appreciate your feedback and hope that you will consider staying with us again in the future.
Thank you for the great review, Joseph! We hope to see you again soon!
4/10 แย่
Ronald
23 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Ice Machine
Front desk was great. The room was next to the ice machine and all you could hear at night was the dripping of water
Ronald
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Management วันที่ 23 ต.ค. 2023
Hello Ronald, we appreciate your feedback and will work to take the necessary steps to correct this issue. We hope that you will consider staying with us again in the future so that we can make it up to you!