Search Hotels Near Tulum Monkey Sanctuary, Tulum

"Good hotel and amenities but the food is not the best! "

"We stayed at both Hotel Bardo and Milam in Tulum over 10 days, splitting our time between the two properties, and honestly, it was an incredible experience from start to finish. Both hotels are part of the same group and are only about a 5-minute drive apart, making it really easy to enjoy what each had to offer. They share a similar aesthetic — beautifully designed, stylish, and very “Tulum” — while still feeling good value compared to how expensive the area has become. The rooms in both hotels were exceptional. Genuinely some of the best we’ve stayed in anywhere in the world — spacious, unique, and thoughtfully designed. You can tell a lot of attention has gone into the details. Service across both properties was excellent. The staff were warm, attentive, and clearly cared about making our stay as smooth and enjoyable as possible. The food was also a standout at both hotels — consistently high quality and something we looked forward to every day. Location-wise, both hotels are well positioned near Tulum town centre, with easy access to the beach zone. We hired e-bikes, which we’d highly recommend — about a 15–20 minute ride to the beach, much better value than taxis and easy to get around and park. That said, Hotel Milam was on another level entirely. A clear five-star experience. The service was impeccable, the food somehow even better than Bardo, and the overall atmosphere was incredibly serene and luxurious. The poolside bar and restaurant area created a really calm"

"Did not have breakfast but will next time "

"We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful. "

"This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough about how wonderful our stay was here. I just wish we could have stayed longer. "

"Room was beautiful and clean, staff were lovely. My jungle garden was so nice!! Would recommend bringing earplugs as there is a very enthusiastic cockerel somewhere nearby :)"

"There are bugs in the room. The pool water is dirty, and there is a lack of consideration for guests; it seems the hotel is only focused on making money. It is not worth the price. I recommend not going."

"We stayed at the Holiday Inn Tulum for 2 nights as a group of 9, travelling as a family, and honestly it was a bit of a mixed bag. We had booked 3 rooms and specifically asked to be close together. Instead we were spread across 3 completely different levels, which made things really inconvenient with kids and coordinating plans. It kind of defeated the whole purpose of booking as a group. The buffet breakfast was 250 pesos per person and it felt like a complete rip-off. There were no clean plates available when we arrived, and we had to keep asking for food to be refilled otherwise there wouldn’t have been enough to eat. It just felt really poorly managed. Service overall was lacking. There was often no one at the front desk to help with basic things like pool towels or questions. No assistance with luggage at all, which is tough when you’re travelling with kids and multiple bags. My mum asked for a kettle for tea, was told it would be sent up, and it never came. Even small things added up, like not having enough room keys to give us 2 per room, which you’d expect as a minimum from an international chain. On the positive side, the rooms themselves were clean and comfortable, so no complaints there. The ground floor pool was great for the kids. But overall, for a brand like Holiday Inn, I expected a much higher standard of service and organisation. It just didn’t live up to what you’d expect, especially travelling as a big family."

"reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice"