Our room was dirty when we first got there. There was trash under the beds and sticky stuff by the microwave. There is also a little bit of mold in the bathroom and the bathroom door doesn’t close. Breakfast on Saturday wasn’t even a breakfast. The counters were also dirty, and we showed up for breakfast at 8:10. This was our first and last stay at this hotel.
Left after being there for an hour. First we had to ask for new sheets due to the ones in our room looking like they hadn’t been changed, then we found a live cockroach in the room. We packed our stuff immediately & left. Asked for a refund & they said I’d have to do it through Expedia.
Room was clean and bed comfortable but the whole 2nd floor was smoking. It wasnt only cigarettes. We had to leave the hotel earlier and 2 of the staff were nice helping us. One was kind of “ i cant deal with your request because i need to take care of customers” but i am a customer? I would say not bad for a short stay but kind of sketchy the three days we booked.
Manager was rude. That was problems with check-in with Expedia. TV didn’t work, there were stains on the sheets, shady characters outside the facility. Everything updated hotel deposit was higher than the fee for the night.
Not a good start at all the ac didn't work I the first room took 2 hours to get a new room then another guest threatened my wife and kids and had to call the police its not a good hotel to stay at if you have a family
This place is in the middle of the ghetto the property needs a lot of maintenance and repairing breakfast was not great, it's best to spend a little bit more money and stay somewhere else.
Nice quiet place. It seemed to be located in an area where we could get on and off a major traffic artery relatively easily. It's a big city, and that was a big help getting us to places.
Staff very friendly and helpful. Room was nice but needed deep cleaning. The shower had the best water pressure I’ve ever had at a hotel. Indoor pool and hot tub were nice. Breakfast was yummy especially the waffles!
This place was horrible !! our room was not clean at all!! bed bugs and blood on the sheet smelled horrible too we did not stay we got out of there as quickly as possible