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"Great staff; lovely home; nice breakfast."

"New, great experience"

"Excellent location, great and helpful staff, great breakfast"

"Clean quiet with excellent breakfast Really need to fix side door for front Parker’s Thanks see you again next time"

"clean room"

"This Hotel was overpriced for what it was. It is actually a motel. There’s no microwave. The sink is very shallow."

"The potential of a 3.5☆ but for maintenance and staffing. The sheets were soiled and the toilet was blocked up. Regular maintenance and proper staffing could prevent these issues. So instead of a 3☆ they get 1.5☆"

"Friendly staff"

"Great room and breakfast options"

"We’re repeat patrons of the English Inn and like everything about it: value, cleanliness, amenities, up-to-date decor, location, breakfast and more."

"Great stay. Beautiful property."

"We had a great stay at Crossroads. However, when we checked in we had to wait an additional 1.5 hours for the room to be ready. 4pm checkin already is a little late, so waiting around another 1.5 hours not knowing when the room would be ready was a bit of a pain. It was made worse by Pippin closing at 4pm for a private event, so we basically had to sit around while we waited. They did treat us to a bottle of wine as an apology, which helped make the situation better. All in all, the amenities...

"This hotel was very conveniently located. The staff was excellent, and the breakfast they serve, made to order, was well worth the $8.00 pp. on the down side, it could have been a little cleaner. It wasn’t bad but it wasn’t great either."

"Staff was very nice and polite!I"

"Not ok"

"Everything was absolutely perfect. The owner takes alot of pride in her property. I wish I would have found it much earlier in my excursions to Charlottesville. I hope to return back sometime soon."

"We had never stayed in a bed and breakfast type place so we didnt know what to expect. The grounds are very beautiful, the hosts are so friendly and helpful. Fresh croissants which were amazing for breakfast. It was a good experience."

"This HI Express was the nicest one we have ever stayed in - new, clean, pleasant, comfortable room and bed, super shower!! Very pleased with breakfast! Staff very kind and helpful."