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"Bought two rooms one through Expedia and one through the Best Western and it was quite a considerable change in the price. I would love someone to call me back and refund me for the difference that was charged to me versus what they were given through Expedia based on the charges of the hotel, secondly the water was out in the hotel the whole first day and the second and third day the elevators were out and I have 80 year-old parents that were unable to go up for flights of stairs. They said they were gonna take care of it, but they never did. It was still throughout our whole entire day I would like someone to contact me. My name is Jennifer Kovelkoski 757-647-9397 to talk about the state at this hotel property"

"The rooms were outdated , walls were extremely dirty , I took multiple videos .. there was dark brown splashes on walls along with old food stuck to walls . I’ve never seen anything like it in my life "

"Very good location and staff"

"The property and room were very dated. Our room, while spacious, had a musty smell to it. The pillows were awful! (Bring your own). The free breakfast was nice and parking was fine. Overall, it was okay. We would not go back to this hotel. "

"Nice, clean, affordable, great location, friendly staff"

"Our multiple night stay was excellent! The staff was welcoming and very helpful! If we could, we would give staff member EJ ten stars!! He was awesome! He gave us helpful tips navigating DC, gave us a list of places to eat; was just overall helpful and patient with our questions. The hotel was very clean and pleasant overall. It was a short drive from DC, yet just far enough. Would definitely stay again. Highly recommended!"

"Awful service. The room had a bad smell & they did nothing about it saying it’s because the AC hasn’t been running prior to check in. I requested an extra towel and they never brought it to my room. I’m expecting someone to reach out to me about this experience "

"Overall, the hotel was quite clean, the continental breakfast was satisfactory, and the staff was very friendly. However, there appeared to be an issue with a sewage odor in the bathroom. After showering, a strong smell would develop, which made it necessary to keep the bathroom door closed in order to remain comfortable in the room. If it weren’t for this issue, I would have rated the hotel much higher."

"Excellent staff and clean room"