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"Clean and helpful staff, free parking Did not like everything else The location was so bad next to main road and above shops was very noisy Uncomfortable beds and pillows No AC was so hot we had to sleep with windows opened Very old building feels like aghost place No reception weekend No tea or coffee making facility Photos do not match reality Eas very disappointed withe the place never recommend to anyone especially families No shower gel or shampoo only a bottle of liquid soap...

"Clean room, staff were great"

"todo perfecto , lo recomiendo ."

"Hôtel très agréable, personnel vraiment sympathique Chambre spacieuse et propre Restaurant et petit déjeuner de qualité Je recommande "

"Très belle appartement avec cuisine équipée lit double, salon avec canapé convertible. La salle de bain est petite mais fonctionnelle. Rue calme ( un peu de bruit lié aux véhicules sur les pavés ) Soucis de code de la porte d'entrée entre les infos du mail et du SMS Mais sinon agréable et recommandable"

"Overall very good experience! It was very hot so was hoping for a/c but there was none (I also did not check before booking). The restaurant was expensive so only used it for 1 breakfast which was ok. The staff were very accommodating with the use of 2 fans and a USB charger. Overall the stay was very good!"

"The hotel had air conditioning, which was the only thing I needed from it during a heatwave trip. It was clean, convenient and comfortable, but most importantly it was cool. My beagles and I were very happy here. I must mention that the staff are outstanding. My first night here, I went to the bar to get a bottle of Coke to take to the room with me and the gentleman (I didn’t get his name) brought it up to the third floor as I had my hands full. I didn’t ask for this, he kindly offered...

"Can’t really say enough about this place . So charming , so well kept. The breakfast was absolutely amazing. The view unbeatable. The staff was so kind and helpful . Yeah this place is a 10+ kind of place ."

"Perfect stay. The room was huge, recently renovated, with super comfortable bed and pillows. The bathroom was also big, with spacious shower. You get access to the Bains, with the hotel providing with bathrobe and towels, and an underground tunnel to easily access the pools. The village of Charmey and the valley are beautiful, with a télécabine near the hotel, so the access for hikes and other activities (such as toboggans) was very easy. I highly recommend this hotel for a relaxing and close...

"Great boutique hotel in the old part of town, down by the river. An historic building that has recently been carefully renovated and rooms have great atmosphere. Friendly staff, great breakfast and we felt very welcome."

"Quarto limpo e funcionários atenciosos"

"Einchecken muss man im Hotel Cailler - unkompliziert und absolut freundlich. Das Auto parkt man ohne Gebühr auf dem öffentlichen Parkplatz beim Thermalbad unterhalb des Hotels Cailler."