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"The staff was wonderful! Very welcoming! Nice and quiet location."

"Hotel doesn’t serve water bottle inside the room be cause I booked the hotel through 3rd party like expedia"

"We enjoyed the complementary 3 cocktails and food after checking in. They had a very good pasta with grilled chicken plus green salad, steamed vegetables, and soft drinks. The lady working their bar was so nice to all her clients as was the staff refilling food stations and cleaning the table. Even the manager was checking with all the guests at check in and in the dining area. Breakfast was equallt good. Rooms were clean & quiet. Landscape and outside seating was exceptional. Overall...

"I highly recommend this place. The rooms are incredible. Full fridge/freezer. Sink, kitchen area. Great bathrooms. Comfortable bed. The breakfast was incredible. "

"Pros- The lobby was immaculate and the guest services were awesome. Decent bar selection if you want a night cap. Friendly guest services helped out as much as possible. Cons- super thin walls, you will hear all thumps and bumps through the night. Including outside traffic with it being as close kings island. Room still had a couch full of crumbs on sofa so made us weary of cleaning tactics. Decent hotel, but would recommend one a bit further honestly"

"Definitely not a great stay! There was a hole patched in our room that wasn't painted not really clean. Couldn't use pool due to a baseball team. Breakfast was your usual nothing great. Coffee all day was probably the best!"

"Very attentive and cordial staff, even with a super late check-in. Hotel was clean, nice and quiet. Great location! Would happily stay there again."

"There was a deadbolt, but no latch lock on the door. We had to call down to the front desk to get hot water and there was no extra roll of toilet paper when ours was almost out. We checked at the front desk and she said "you want me to do this?" We ended up buying a roll at a local store, but did get one from the maid service later. Breakfast was limited, but ok."

"Stayed for 1 week with no complaints!! A few small issues were dealt with promptly. Will stay again!!"

"Overall a good experience, we were driving through. Good place to rest."

"Pool was FREEZING cold, but rooms & beds were comfortable."

"Very clean room. My daughters were impressed by the welcome message on the TV screen. Clean and well maintained. Gym was comfortably air conditioned and equipment was working. We had some issues with the internet, but otherwise a great experience!"

"The room was spacious and clean. The bed was okay. I have high standards for a mattress, but was okay."

"I sleep really well when staying here. The staff and management are excellent."

"Nothing for now"

"Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great."

"Not a bad hotel for the price. I would've given it five stars, but I had requested a late checkout in the evening, but that wasn't communicated to the day staff so I had three people banging on my door at 11 AM. Other than that, it was quite pleasant."

"I chose this particular hotel because it had an indoor pool. Upon our arrival, we noted a sign on the pool door stating that the pool was closed. When I inquired about when the pool would be opened (I was there for 10 days), they stated "we have no idea, we are waiting on the state." The pool was closed for the duration of our trip. Upon entering our room on a Monday evening, I noted the typical "do not disturb" door hanger on our door and left it for us to sleep in in the morning. I...

"nice hotel and clean good for family and frn we spend 3 nights it was so comfortable and friendly we will come again"

"My 1st booking at a neighboring hotel was horrible, never made it past the front lobby, didn’t check in, and didn’t receive refund upon cancellation. Comfort Inn and Suites had an immediate booking. Upon arrival, greeted by friendly staff and check-in was quick! Which was extremely helpful since we had a softball tournament to get too! Room and bathroom clean, stocked, and cool on arrival. Pool was small but clean with nice pool smell, towels came as soon as staff were alerted they were...