We enjoyed our stay at Sugar Beach. The beach is really nice and the beds are very comfortable. The boxed breakfast was actually decent. I think I liked that more than the traditional breakfasts that the other chain hotels have. I would’ve rated SB 5 stars, if they were able to give us a voucher/refund for our last night’s stay. My girlfriend had recently went through surgery and we had to leave early due to complications. The hotel/Expedia were unable to provide any sort of refund. Considering the cost of the stay…something provided to me would’ve been better than nothing.
The property is right on the beach which is well kept. Boat rental is right there also. Downside would be the heavy traffic on the street, can’t really walk anywhere
I booked a weekend at the Sugar Beach Resort Hotel for my girlfriend and our family for her birthday. We don’t have kids but could see how family friendly this place is. It’s decently quiet during the day. We enjoyed sitting on the beach especially with the convenient beach chairs for use and complimentary beach towels.
Were a bit picky about our swimming water so we ended up not swimming much at the beach due to the dark sediment in the water at the shore. I’m not certain if this is just natural, or a normal condition for the lake but if you’re picky like us, I recommend somewhere along the beaches on Lake Michigan instead.
The weather was not in our favor for the majority of our trip, being a bit cold and rainy but we were able to enjoy the local downtown area during this time. It’s great for shopping and dining with close proximity to the hotel.
We also enjoyed the pool and hot tub when weather wasn’t good for outdoor activities.
Lastly, the staff were very attentive during our stay and very friendly.
I enjoyed our room, which was very clean and quiet. But most of all, a balcony overlooking the water, put the perfect touch to the room. The staff was helpful, friendly, and there always was coffee. :-)
Suite was very roomy. All issues and requests were promptly resolved. Staff was very friendly and responsive. Facilities and beach were well maintained. The pool needed vacuuming to remove sand but otherwise clean and clear. Great location for families!
Great location, room overlooked the bay and a sandy beach with chairs and umbrellas. The staff that I did come in contact with were very pleasant. It was very hard to find a parking space many times during our stay. The hotel could definitely use some updates in the rooms. The balcony seating area was full of spider webs and bugs. Did not look like it had been taken care of for a while! For the amount charged per night I expected a
little nicer; over $400.00 per night.