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"Always a pleasure staying here "

"Welcoming staff on reception, speedy check in , good sized very clean room. The close proximity to Terminal 2 meant it’s a perfect choice for an early morning flight."

"Multiple faults located in my room which photographic evidence has been obtained cleaning should have been much better than what I found the room in I had to be moved into another room on another level there was constant knocking and banging from fellow neighbours totally disgusting and disgraceful I will not be booking with you again "

"Great hotel. Small rooms but well laid out. Clean and comfortable. Great food options available in the hotel. Quick and easy to get terminal 2. "

"I had a very unpleasant experience choosing this airport hotel over another one which I had work related event at the next day. I stayed in the hotel for one day and since booking everything was below expectations. First, been told need to book car park and asked to send details then no response for hours. Had to call the hotel to be told sorry car park fully booked could have been saved a lot of time if proper response in time. Pushed to use airport car park which I did not want as triple the...

"The sink in the bathroom was awful. Parts of it were falling away. It needed replacing. There was no info in the room."

"Perfect for an early flight! So close to the terminal. Lovely and friendly atmosphere and plenty of dining options."

"No wi fi available. . Room basic, with bed ,1 plastic chair ,1 plastic stool no sofa. No amenities apart from a Kettle, no cups but were given.2 paper cups and t and coffee when asked at reception. 2 bath towels but no hand towels. Tiny bar of soap and 2 sachets of shower wash. Bed rock hard and very uncomfortable. When stripping bed in morning, to save cleaners a little time , discoverd why we were pulling at the quilt all night...it was a single quilt sideways in a king sized cover! ...

"Clean and polite staff. "

"Clean and spacious room. The food at breakfast was excellent, all kinds of options. The restaurant food is also great. Helpful staff! Great location!"

"外装は改装中。エレベーターはない。部屋は清潔に整えられている。シャワーの出し方が、壁の張り紙を見ても理解できなかった。朝食はフレッシュでとても美味しかった。荷物も預かってもらえたし、スタッフの対応には大変満足。"

"Everything lovely. A beautiful venue Breakfast excellent. Had a lovely day"

"Great hotel and super friendly staff. Lots of free parking and EV charging on site. Easy walk to the Brick Community Stadium. Breakfast very good and plenty of choice."

"This hotel was close to the train station, which was helpful. However, the property is very worn and is in serious need of renovation and updating, especially in the bathrooms. Further, we were informed that we would be charged almost £4 per person to use the shuttle service to the airport. I have never had to pay for the airport shuttle at an “airport hotel” We specifically chose this property for its proximity to the airport and the airport’s train station, expecting to be able to take the...

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"Friendly staff, clean quiet rooms, nice lobby , lots for breakfast and centrally located. I’ll use this chain again now that I know of it"

"Stayed here for a wedding close by, was a great spot. Lots to eat nearby too. Hotel itself was well situated, lots of parking, and staff all friendly. Room great too, would reccomend!"

"Perfect "

"The customer service at the front desk was amazing and available 24/7. The breakfast had various options as well."

"I booked the taxi from the hotel but no one pick up. I booked 2 rooms but they gave us only one room. "