Search Hotels Near Tortugario Ecological Center, Cuyutlan

"The person from the front desk was very rude and feels like the owner from the hotel, no want to give me another towel for my hair claiming that was one towel per person even though I stay in a bedroom for 4. Then when check in she didn’t gave us the keys activated and make us to go to the line like just new clients. "

"The area is beautiful and the buffet had many good food"

"The staff was great and very friendly. Beautiful place. Rooms were clean and comfortable. The breakfast was delicious but the other meals were so/so. The cocktails weren’t the greatest in my opinion but the service was really excellent. I didn’t try the restaurants on the property but there were a few and others right beside the hotel that we enjoyed. Overall an amazing experience. Would go again for sure."

"I love the fact that it is close to the beach rooms need to be a cleaner "

"I had a pleasant stay overall. The oceanfront views were beautiful, and the pools were well-maintained. The room was clean; however, I did encounter a large spider in the bed, which was concerning. Fortunately, I was not bitten. Aside from this incident, the hotel was great."

"Hotel building is very old and it shows everywhere. Bathroom was filthy! Extremely gross with mildew and fungus on shower floor and doors and wall, and sink, and mirror! Clogged/ slow drain. Bedding dirty. But room is very big. Our 2 full size beds were sort of comfortable it you could fit another bed."

"La comida es buena, la playa es muy bonita. Personal muy amable. Las habitaciones les falta una manita de gato. Pero relación costo beneficio quedamos satisfechos."

"This place is a trap. The pictures do not represent the state of the facility at all. There is no palapa in the common area. the place is run down and falling apart. There is no AC in the rooms. There is no wifi in the rooms. I stayed here for 4 of the 6 nights that I booked, and told myself that I enjoy camping and this was a step above camping. Then a storm came through and I had water pouring into my room in all areas of my room. This feels like an abandoned hotel that someone found a way to get power to, and started renting rooms out. The lady at the front desk and the maintenance guy were very pleasant. They did call the owner for me and the owner made zero effort to make this right. I also reached out to Hotels.com and they offered zero help or support. I asked them to investigate the place and I do not get the impression that they will. The view is amazing if you get an ocean front room. Bring a tent to set up and your cleaning supplies though. The pictures don't do it justice of how bad this place is. I wish I could post the videos I took. "