Search Beach Resorts & Hotels in Torba

"Outstanding hospitality – Burak made our stay truly unforgettable! An hour before our arrival, the General Manager, Burak, personally sent me a WhatsApp message from his own phone to introduce himself and make sure everything was ready for our check-in. That small gesture already showed how much he truly cares about his guests. When we arrived, I was amazed to see that the general manager of such a large property was personally present, ensuring every detail went perfectly. During our stay, it was impossible not to see him several times a day — always walking around, checking everything himself. His presence clearly inspired the entire team to perform their duties with great care and motivation. Burak also upgraded our room free of charge and kindly offered a complimentary massage for me and my wife after our long road trip — a thoughtful touch that meant a lot to us. He even allowed us to stay six hours after the official checkout time, understanding our situation as a family of four with a three-month-old baby. That level of empathy and genuine kindness is something truly rare. I’m not usually the type of guest who returns to the same hotel twice, but seeing Burak again might honestly be the only reason I’d come back here. Thank you, Burak, for being an exceptional host and for setting such a high standard of hospitality. 🌿"

"This hotel was beyond filthy. The second I walked into the room, the stench hit me. The bathroom was revolting – mold all over the tiles, a disgusting shower, and a toilet that looked like it hadn’t been cleaned in months. It was so nasty I didn’t even want to touch anything. For the money I spent, I expected at least a clean room, but instead I got this dump. I felt dirtier after staying here than before I checked in. They “changed” our room the next day, but guess what? It was just as filthy. Nothing improved. On top of that, the staff was rude, dismissive, and completely unprofessional. Zero customer service, zero care for guests. This was hands down the worst hotel experience I’ve ever had. Stay far, far away from this place. Total waste of money and a disgusting nightmare. 1* hotel!!!!"