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"We were unable to stay as they had booked us into an upstairs unit instead of ground level. There was no lift or any body prepared to help us with luggage to try to get up the stairs. We are an elder couple and we were in Townsville for my husband to have eye surgery. He had to stay in Townsville to be able to return to the hospital for after surgery care. Very disappointing!"

"Even though we were there for one night we enjoyed our stay. The room was spacious and clean. We had a friendly welcome. This property was just off the highway and there was a shopping centre down the road. It was very convenient and quiet. Thank you so much."

"The room was clean and tidy. The bathroom vanity cupboard needing to be replaced. The draws had moisture damage so wouldn’t close properly. Bathroom wall paint is peeling due to water/moisture damage. Both didn’t affect my stay. The price was more than doubled due to the v8 super car race. Was not impressed with price considering the property hasn’t been updated nor was there a continental breakfast provided."

"Cabin was clean, did smell like someone had smoked in it previously and smelt a little musty but overall clean room and park. I had to have some help from a staff member at reception which was helpful. Location is good."

"No breakfast meals. Was the down side."

"If you have work or school and you’re staying here, the WiFi isn’t good. Outside of that a great clean stay."

"Great team. Multi function Accomodation. 5 star cleanliness. Comfortable enjoyable environment with pool, laundry facilities and off street parking. Thanks for the support."

"Out of town but has everything for staying for an evening drink and dinner. Great staff. Superb buffet breakfast 😋"

"Rooms look like they are currently getting updated, but things are just not finished well. Bathroom fittings were loose, showerhead was not fitted correctly, and floor tiles needed a good clean. Each room had a small outdoor table and chairs, our room had a broken chair and was missing the table. Received a message before check-in stating the kitchen was closed. On arrival there was a temporary bar and caravan kitchen in the front carpark with half the carpark was closed off and guest required...

"I like the beds are comfortable I don'tike the shower curtain they are old"

"Beautiful, stylish hotel with immaculate rooms, a wonderful swimming pool, and excellent restaurant."

"Room was great .. spacious, super clean, gorgeous view and several bars and dining options"

"The kids enjoyed the pool; it was great to have breakfast onsite; location was good."

"Excellent stay"

"Easy parking good staff"

"Good: I had a late check-in which the staff arranged for me to access the hotel no problem, thanks. The view from my room (level 12) was great. Not so good: loud whistle/trilling noise that was not repaired. Cockroaches in bathroom. Effort getting the bathroom door to stay closed. Lack of interest in my issues."

"The rooms were fantastic, decent size for a family of 4, conveniently located on the Strand close to restaurants and other attractions."

"Room was big,clean perfect location and a great price. Would definitely book again."