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"Being located right next to The Stump Hotel was very handy for some excellent meals. Our room was comfortable and had everything we needed, but the bathroom was freezing - no heater in there."

"Lovely outlook from the private deck."

"Staff were super friendly and the place was great."

"The park was relly amazing although the cabin we stayed in could use with abit of repair but other then that it was not to bad the pool was amazing an the oark was very quiet defs may stay here again"

"Beautiful room and very comfortable. Close and flat walk to pubs and restaurants"

"We stayed for two nights at Drift House in Port Fairy and had a somewhat mixed experience. The accommodation itself is absolutely stunning — beautifully designed, comfortable, and thoughtfully put together. It really feels like a special place to stay. We also dined in the restaurant and the meal was beautiful, with high-quality food and a great atmosphere. The staff we encountered were friendly, welcoming, and helpful throughout our stay. Unfortunately, our overall experience was soured by...

"Awesome cottage amongst the vines. Certainly a credit to the owners as the attention to detail was exemplary."

"Thoroughly enjoyed our stay. Not too much of a hassle but it was cold and the heater wasn’t too good, took the chill out of the lounge room area slightly but didn’t do anything to warm the 2 bedrooms. They provided enough bedding to compensate though! Will be staying again and recommend to others!"

"I received a detailed email and a hand written note from the owner, which I thought was a lovely touch. Very lovely room, just wish I wasn’t there just for the night cause I definitely would have had a bath!!"

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Lovely clean and spacious room. Every little detail was organised for us including having a freshly baked loaf of bread waiting upon our arrival. Great location and we were greeted upon our arrival. Would definitely stay again. "

"Beautiful accomodation and facilities "

"The most disappointing stay I have ever had. Arrived after 4 hour drive to be told the indoor heated poor was down this week for maintenance…no email, nothing on website. When i explained that was why we came as we had visited and loved it 10 years ago, was advised if I wanted I could use the local swimming pool. I couldn’t then book into hot springs instead as advised by the desk because it was adults only in the evening. Tried to make the kids happy with the indoor pool, it was freezing!"

"Excellent ❤️"

"Extremely friendly staff. "

"I wanted to leave a positive review as I felt the manager genuinely tries their best. There's a total lack of privacy between the bedroom and bathroom. You would want to be in a very confident and comfortable partnership to share this room. There's literally NO privacy at all. The bed is only a double which is a let down, especially with the $400 a night price tag. Breakfast is off site but quire good. "

"Nice clean room in a good location"

"Good location on the main highway"